Housing 21 - Oakley Gardens
- Home care
- Registered since 2015
- Tipton, Sandwell, West Midlands
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Good to Outstanding.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
2 of 49
rated home care services in Sandwell are rated Outstanding, like this one.
Housing 21 - Oakley Gardens: inspection record
Rated Outstanding in November 2019, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – West Bromwich Not yet rated, 0.4 miles away
- G Pure Care Services Ltd Good, 0.5 miles away
- G Sevacare - Wednesbury Good, 0.8 miles away
- G Awarding Care Ltd Good, 0.8 miles away
- – Head Office Not yet rated, 1 mile away
About the service
From the Care Quality Commission's inspection report published 27 November 2019. Quoted under the Open Government Licence.
Oakley gardens is an extra care service, where people live in their own flats in a purpose-built building. It was providing personal care to 62 people at the time of the inspection. People had a range of support needs such as younger and older adults and those living with a learning, physical or sensory disability,
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Katie Matthews
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 27 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Housing 21Brand: Housing & Care 21
- Ownership type
- Organisation
- Companies House number
- IP16791R (opens Companies House)
Housing 21 runs 48 services in England, 15 of them in the West Midlands. 45 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Housing 21
- O Housing 21 - Dovecote Meadow Outstanding. Home care, Sunderland, North East
- O Housing 21 - Knaves Court Outstanding. Home care, Walsall
- O Housing 21 - Oak House Outstanding. Home care, Suffolk, East of England
- G Housing 21 - Beckwith Mews Good. Home care, Sunderland, North East
Getting help from Sandwell Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sandwell Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0121 569 7474 (option 4), Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm
- Support for carers
- Paying for care: Sandwell Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Housing 21 - Oakley Gardens provide nursing care?
- The Care Quality Commission's register does not list nursing care for Housing 21 - Oakley Gardens.
- When was Housing 21 - Oakley Gardens last inspected?
- The Care Quality Commission's latest rating for Housing 21 - Oakley Gardens was published on 27 November 2019.
- Who runs Housing 21 - Oakley Gardens?
- Housing 21 - Oakley Gardens is run by Housing 21. It runs 48 services in England, 15 of them in the West Midlands.
- What is Housing 21 - Oakley Gardens's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 27 November 2019.
Contact
- Phone
- 0370 192 4000
- Address
- 82 Oakley Gardens, Dial Lane, West Bromwich, B70 0EH Map (opens Google Maps)
Compare nearby
- – West Bromwich Not yet rated, 0.4 miles away
- G Pure Care Services Ltd Good, 0.5 miles away
- G Sevacare - Wednesbury Good, 0.8 miles away
- G Awarding Care Ltd Good, 0.8 miles away
- – Head Office Not yet rated, 1 mile away