Harlestone Home Care Ltd
- Home care
- Dementia care
- Registered since 2015
- Wilby, North Northamptonshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
53 of 68
rated home care services in North Northamptonshire are rated Good, like this one.
Harlestone Home Care Ltd: inspection record
Rated Good in September 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Gemini Exclusive Care Good, 1.5 miles away
- – Partridge Support Services Not yet rated, 1.8 miles away
- G Grangefield Homecare Good, 2.9 miles away
- G Brightwater Care & Support Ltd Good, 3.6 miles away
- – Brook House Not yet rated, 3.7 miles away
About the service
From the Care Quality Commission's inspection report published 10 September 2021. Quoted under the Open Government Licence.
Harlestone Home care is a domiciliary care service providing personal care and support to people in their own homes. At the time of the inspection there were 16 people receiving support.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
The systems in place to monitor and quality assure the service had not always been maintained. The provider had not consistently maintained the level of oversight required.
Read the rest of CQC's summary
People felt safe and cared for by the staff who supported them and who knew them well. Staff knew how to keep people safe and ensured people received the care they required at the time they wanted.
People could be assured they were being cared for by staff who were recruited safely and who had the skills and knowledge to support them. Infection prevention and control measures were in place and staff knew how to administer medicines safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The care people received was person-centered. People had been involved in planning their care and felt able to speak up if they had any concerns or wished to make changes to their care.
Questions to ask the service
- Well-led was rated Requires improvement on 10 September 2021. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 10 September 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Harlestone Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 09246417 (opens Companies House)
Getting help from North Northamptonshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Northamptonshire Council
- Ask for a care needs assessment
- Phone: 0300 126 3000, Monday to Friday, 9am to 5pm (closed on bank holidays)
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Harlestone Home Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Harlestone Home Care Ltd.
- When was Harlestone Home Care Ltd last inspected?
- The Care Quality Commission's latest rating for Harlestone Home Care Ltd was published on 10 September 2021.
- Who runs Harlestone Home Care Ltd?
- Harlestone Home Care Ltd is run by Harlestone Home Care Ltd.
- What is Harlestone Home Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 September 2021.
Contact
- Phone
- 01604 419600
- Address
- 67 Main Road, Grendon, Northampton, NN7 1JW Map (opens Google Maps)
Compare nearby
- G Gemini Exclusive Care Good, 1.5 miles away
- – Partridge Support Services Not yet rated, 1.8 miles away
- G Grangefield Homecare Good, 2.9 miles away
- G Brightwater Care & Support Ltd Good, 3.6 miles away
- – Brook House Not yet rated, 3.7 miles away