The Hatch Camphill Community

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People had information in a format to suit them as individuals enabling them to make decisions about the care and support they needed.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent. The service was extremely responsive in this area encouraging people to be fully integrated in life at The Hatch and the wider community.

People were supported by staff that were extremely caring in their approach enabling them to lead the life they wanted. This included supporting people to keep in contact with friends and family. People led People were supported to make decisions not only about their care but life at The Hatch. People had a sense of belonging, ownership and a mutual respect for each other.

The service was well led. There were systems to check and monitor the quality. This again involved people, staff, family and other stakeholders.

The service was continually evolving to meet the needs of people enabling them to continue to live the life they wanted. This included keeping under review the extensive range of activities, work experience and the staffing arrangements. Consultation and involvement were very much embedded into this service ensuring positive outcomes for people.