Wright Care at Home
- Home care
- Dementia care
- Registered since 2016
- Bourne, Lincolnshire, East Midlands
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Good to Outstanding.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
5 of 76
rated home care services in Lincolnshire are rated Outstanding, like this one.
Wright Care at Home: inspection record
Rated Outstanding in September 2020, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bloomsbury Home Care - Lincolnshire Good, less than 0.1 miles away
- – Age Care Advice Limited Not yet rated, 0.3 miles away
- – Libertas Stamford & Bourne Not yet rated, 0.7 miles away
- G Compleat Care (UK) Limited Good, 0.8 miles away
- G Home Instead Senior Care - Bourne Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 26 September 2020. Quoted under the Open Government Licence.
Wright Care at Home is a domiciliary care agency providing personal care and support to older people and people with mental health needs living in their own homes. At the time of our inspection 13 people were receiving a personal care service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Feedback about the service from people, those close to them and professionals was consistently positive. Staff and people believed in the service and staff which demonstrated it was exceptionally well led and this openness and belief ran through the service. Staff commitment to achieve the best outcomes for people meant they worked creatively and empowered people to "live their best life".
Read the rest of CQC's summary
People told us that there were always enough staff to meet their needs and relatives always felt people were safe. One person said, "I feel very happy and very lucky". Staff understood how to safeguard people and keep them free from harm. Risks to people's health were known to staff and staff worked to help minimise further risks to the person. Processes were in place to recruit people safely. Staff received training to support people with medicines. Practices were constantly reviewed in order that people received care that was safe.
Distinctive leadership had achieved a service that was outstandingly responsive and well-led. The service was innovative and dedicated to ensuring continuous quality improvement to make a real difference for people. Highly person-centred care truly enriched people's lives and helped them in a way which resulted in extremely positive outcomes.
People were supported to access healthy lifestyles and any support they needed from healthcare professionals. People were also encouraged and supported to connect with the community. Monthly newsletters were produced to promote everyone's involvement in the service. There was a focus on creating a service that welcomed and embraced people's diversity and promoted equality.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sarah Palmer
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 26 September 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Stonewright Limited
- Ownership type
- Organisation
- Companies House number
- 04261413 (opens Companies House)
Getting help from Lincolnshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lincolnshire County Council
- Ask for a care needs assessment
- Phone: 01522 782155
- Support for carers
- Paying for care: Lincolnshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Wright Care at Home provide nursing care?
- The Care Quality Commission's register does not list nursing care for Wright Care at Home.
- When was Wright Care at Home last inspected?
- The Care Quality Commission's latest rating for Wright Care at Home was published on 26 September 2020.
- Who runs Wright Care at Home?
- Wright Care at Home is run by Stonewright Limited.
- What is Wright Care at Home's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 26 September 2020.
Contact
- Phone
- 01780 489227
- Address
- Unit 3, Crown Walk, West Street, Bourne, PE10 9PB Map (opens Google Maps)
Compare nearby
- G Bloomsbury Home Care - Lincolnshire Good, less than 0.1 miles away
- – Age Care Advice Limited Not yet rated, 0.3 miles away
- – Libertas Stamford & Bourne Not yet rated, 0.7 miles away
- G Compleat Care (UK) Limited Good, 0.8 miles away
- G Home Instead Senior Care - Bourne Good, 0.8 miles away