Rated Care Homes

SD Care Agency

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 3 ratings

    First rated Requires improvement in 2018, most recently Good in August 2023.

  • 3 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 177 of 209

    rated home care services in Surrey are rated Good, like this one.

SD Care Agency: inspection record

Home care, Surrey

Rated Good in August 2023.

SD Care Agency: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. –
  2. G
    The Halow Care Agency Good, 0.3 miles away
  3. O
    West 1 Reablement Service Outstanding, 0.4 miles away
  4. G
    DBAM Guildford Good, 1 mile away
  5. G
    Shammah Healthcare Good, 1 mile away

See all home care services in Surrey

See all home care services in Guildford

About the service

From the Care Quality Commission's inspection report published 11 August 2023. Quoted under the Open Government Licence.

SD Care agency is a domiciliary care agency providing personal care to people in their own homes. The service provides support to people with a range of health and mobility needs. At the time of our inspection there were 60 people using the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

People were kept safe by staff that supported them. There were enough staff to meet people's needs and where appropriate, people were supported with their medicines. People's individual risks were managed well and staff were aware of how to identify, record and report any safeguarding concerns.

Read the rest of CQC's summary

Staff received training in specific areas to meet people's individual needs. The registered manager and senior staff also completed competency checks to ensure training had been effective. People's care needs had been assessed and reviewed appropriately.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff treated people with kindness and supported people in a caring manner. People were treated with dignity and respect and encouraged to make choices about their care.

The registered manager had good oversight of the service and people, staff and relatives felt included in the running of the service. The registered manager and staff were working well with health and social care professionals and lessons were being learned to continue ongoing improvement of the service to ensure people were receiving the best level of care possible.

Questions to ask the service

  1. The last rating is 3 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Olive Paul
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

3 inspection reports, latest 11 August 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
08328574 (opens Companies House)

Getting help from Surrey County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does SD Care Agency provide nursing care?
The Care Quality Commission's register does not list nursing care for SD Care Agency.
When was SD Care Agency last inspected?
The Care Quality Commission's latest rating for SD Care Agency was published on 11 August 2023.
Who runs SD Care Agency?
SD Care Agency is run by San Damiano Corporation Ltd.
What is SD Care Agency's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 11 August 2023.