La Petite Concierge Limited
- Home care
- Dementia care
- Registered since 2016
- Shropshire, West Midlands
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
3 ratings
Rated Good at every inspection since 2017.
7 months
since the latest rating was published.
90%
of rated home care services in Shropshire are Good or Outstanding (82% across the West Midlands, 88% across England).
La Petite Concierge Limited: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Gold Standard Care Ltd (Good, 0.1 miles away) and Paradigm Health & Social Care Limited - Telford (Good, 2.1 miles away).
Nearest home care services:
- G Gold Standard Care Ltd Good, 0.1 miles away
- – ARMS Care Solutions Limited Not yet rated, 0.8 miles away
- G Paradigm Health & Social Care Limited - Telford Good, 2.1 miles away
- – Tranquil Care Solutions Ltd Not yet rated, 2.4 miles away
- – Support Elite at Home Not yet rated, 2.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 26 March 2026 (assessment visit 10 December 2025). Quoted under the Open Government Licence.
Date of Assessment: 29 January 2026 to 11 February 2026. The service is a domiciliary care agency providing personal care to older adults, adults with dementia and physical disabilities.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Accident and incidents were not always identified and recorded to capture themes and learning for the future.
People received their care visits. Some of the care visits were late. However, we identified no missed visits.
Systems and processes were in place. Some audits did not always identify patterns and themes of concern.
Care plans were person centred and detailed to capture people’s needs. People’s care was reviewed regularly to ensure care was meeting their up-to-date needs.
Staff completed a thorough induction and training before providing people with care. Staff were skilled and confident in their roles.
The director, registered manager and nominated individual actively attended additional training and information sessions to promote a high quality of care.
Staff were knowledgeable about people’s care needs. Staff understood when to raise a concern and the appropriate people to report these to.
At the time of our assessment, the service was registered in providing care to people with a learning disability and autistic people. However, the registered provider was not registered for this service user band. Although, staff had received training within this area. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Homecare | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good | |
| Supported Living | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good |
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Amanda White
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 25 October 2019. Latest assessment published 26 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- La Petite Concierge Limited
- Ownership type
- Organisation
- Companies House number
- 07341636 (opens Companies House)
Getting help from Shropshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Shropshire Council
- Ask for a care needs assessment
- Phone: 0345 678 9044, Monday to Thursday, 8.45am to 5pm, Friday, 8.45am to 4pm
- Support for carers
- Paying for care: Shropshire Council
Checked on the council's website, November 2026.
Common questions
- Does La Petite Concierge Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for La Petite Concierge Limited.
- When was La Petite Concierge Limited last inspected?
- The Care Quality Commission's latest rating for La Petite Concierge Limited was published on 26 March 2026.
- Who runs La Petite Concierge Limited?
- La Petite Concierge Limited is run by La Petite Concierge Limited.
- What is La Petite Concierge Limited's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01952 463301
- Address
- 13B Victoria Road, Shifnal, TF11 8AF Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Gold Standard Care Ltd (Good, 0.1 miles away) and Paradigm Health & Social Care Limited - Telford (Good, 2.1 miles away).
Nearest home care services:
- G Gold Standard Care Ltd Good, 0.1 miles away
- – ARMS Care Solutions Limited Not yet rated, 0.8 miles away
- G Paradigm Health & Social Care Limited - Telford Good, 2.1 miles away
- – Tranquil Care Solutions Ltd Not yet rated, 2.4 miles away
- – Support Elite at Home Not yet rated, 2.4 miles away