Rated Care Homes

Hales Group Limited - Scunthorpe

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2016.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 12 of 14

    rated home care services in North Lincolnshire are rated Good, like this one.

Hales Group Limited - Scunthorpe: inspection record

Home care, North Lincolnshire

Rated Good in March 2020.

Hales Group Limited - Scunthorpe: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. –
    Creative Support - North Lincolnshire Services No overall rating, 0.2 miles away
  2. –
    SureCare Scunthorpe Not yet rated, 0.2 miles away
  3. G
    Ann Tuplin Care Services Limited Good, 0.5 miles away
  4. RI
    North Lincolnshire Council - Myos House Requires improvement, 0.8 miles away
  5. G
    Elite Care Solutions Ltd Good, 1.1 miles away

See all home care services in North Lincolnshire

See all home care services in Scunthorpe

About the service

From the Care Quality Commission's inspection report published 4 March 2020. Quoted under the Open Government Licence.

Hales group Limited – Scunthorpe is a domiciliary care service providing personal care for older people and younger adults. At the time of our inspection 120 people received support from the service.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

People using the service lived in their own homes in the community. Some people lived in an extra care site, where they lived in their own flats in one adapted building.

Questions to ask the service

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered with the CQC since
What it provides
Domiciliary care service, Extra Care housing services, Supported living service
Who it supports
Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 4 March 2020. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Hales Group LimitedBrand: Hales Group Ltd
Ownership type
Organisation
Companies House number
03756814 (opens Companies House)

Hales Group Limited runs 23 services in England, 8 of them in Yorkshire and the Humber. 9 are rated Good or Outstanding and 14 have no rating yet.

Other services run by Hales Group Limited

  1. G
    Hales Group Limited - Grimsby Good. Home care, North East Lincolnshire
  2. G
    Hales Group Limited - Hull Good. Home care, Hull
  3. G
    Hales Group Limited - Peterborough Good. Home care, Peterborough, East of England
  4. G
    Hales Group Limited - Rotherham Good. Home care, Rotherham

See all 23 services run by Hales Group Limited

Getting help from North Lincolnshire Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Hales Group Limited - Scunthorpe provide nursing care?
The Care Quality Commission's register does not list nursing care for Hales Group Limited - Scunthorpe.
When was Hales Group Limited - Scunthorpe last inspected?
The Care Quality Commission's latest rating for Hales Group Limited - Scunthorpe was published on 4 March 2020.
Who runs Hales Group Limited - Scunthorpe?
Hales Group Limited - Scunthorpe is run by Hales Group Limited. It runs 23 services in England, 8 of them in Yorkshire and the Humber.
What is Hales Group Limited - Scunthorpe's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 4 March 2020.