Hales Group Limited - Rotherham
- Home care
- Dementia care
- Registered since 2021
- Greasbrough, Rotherham, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
29 of 36
rated home care services in Rotherham are rated Good, like this one.
Hales Group Limited - Rotherham: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G CRT - Rotherham Home Care Good, less than 0.1 miles away
- G Careline Homecare (Rotherham) Good, less than 0.1 miles away
- G Comfort Call Rotherham Good, less than 0.1 miles away
- G Human Support Group - Rotherham Good, less than 0.1 miles away
- G Niche Care Rotherham Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 8 June 2023. Quoted under the Open Government Licence.
Hales Group Ltd - Rotherham is a domiciliary care agency providing support for people in their own homes. Not everyone using the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection there were 89 people using the service.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
Right Support Detailed care records were kept for people and other care agencies to refer to. This ensured that care staff were up to date on people's care needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care People's care was person-centred and promoted their independence, their dignity and their privacy. Staff were caring and compassionate when they supported people.
Right Culture The manager of the service supported and celebrated excellence in the staff team. Meeting people's needs and improving their outcomes was at the heart of the service. Performance management and analysis of data ensured that the service continued to provide good care and support for people.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Katie Royston
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 8 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Hales Group LimitedBrand: Hales Group Ltd
- Ownership type
- Organisation
- Companies House number
- 03756814 (opens Companies House)
Hales Group Limited runs 23 services in England, 8 of them in Yorkshire and the Humber. 9 are rated Good or Outstanding and 14 have no rating yet.
Other services run by Hales Group Limited
- G Hales Group Limited - Grimsby Good. Home care, North East Lincolnshire
- G Hales Group Limited - Hull Good. Home care, Hull
- G Hales Group Limited - Peterborough Good. Home care, Peterborough, East of England
- G Hales Group Limited - Scunthorpe Good. Home care, North Lincolnshire
Getting help from Rotherham Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Rotherham Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 01709 822330
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Hales Group Limited - Rotherham provide nursing care?
- The Care Quality Commission's register does not list nursing care for Hales Group Limited - Rotherham.
- When was Hales Group Limited - Rotherham last inspected?
- The Care Quality Commission's latest rating for Hales Group Limited - Rotherham was published on 8 June 2023.
- Who runs Hales Group Limited - Rotherham?
- Hales Group Limited - Rotherham is run by Hales Group Limited. It runs 23 services in England, 8 of them in Yorkshire and the Humber.
- What is Hales Group Limited - Rotherham's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 June 2023.
Contact
- Phone
- 01709 263300
- Address
- B11, Taylors Court, Parkgate, Rotherham, S62 6NU Map (opens Google Maps)
Compare nearby
- G CRT - Rotherham Home Care Good, less than 0.1 miles away
- G Careline Homecare (Rotherham) Good, less than 0.1 miles away
- G Comfort Call Rotherham Good, less than 0.1 miles away
- G Human Support Group - Rotherham Good, less than 0.1 miles away
- G Niche Care Rotherham Good, less than 0.1 miles away