Home Instead Brentwood, Billericay & Upminster
- Home care
- Dementia care
- Registered since 2011
- Mountnessing, Essex, East of England
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Good in 2016, most recently Outstanding in May 2024.
2 years
since the latest rating was published.
12 of 298
rated home care services in Essex are rated Outstanding, like this one.
Home Instead Brentwood, Billericay & Upminster: inspection record
Rated Outstanding in May 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Cedar Green Healthcare Services Ltd Not yet rated, 2.4 miles away
- G Alina Homecare - Brentwood Good, 2.5 miles away
- G Beaumont Home Care Good, 2.8 miles away
- G Shaftesbury East Anglia Good, 2.9 miles away
- G IXCEED HEALTH UK LTD Good, 2.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 8 May 2024 (assessment visit 14 February 2024). Quoted under the Open Government Licence.
Home Instead, Brentwood, Billericay and Upminster is a domiciliary care service providing the regulated activity of personal care to people living in their own houses and flats. Not everyone who used the service received the regulated activity of personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. At the time of our inspection there were 84 people using the service, of which 43 people were receiving the regulated activity of personal care.
- Safe Good
- Effective Good
- Caring Good
- Responsive Outstanding
- Well-led Outstanding
Read the rest of CQC's summary
An assessment of the service has been undertaken during which 11 quality statements were reviewed. These were Safeguarding, Involving people to manage risks, Medicines, Safe and effective staffing, Assessing needs, Independence choice and control, Person centred care, Listening and involving people, Equity in experience and outcomes, Shared direction and culture and Governance, management and sustainability.
-
Safe
Good
Evidence demonstrated the service was safe. People were safeguarded from abuse. Risks to people were assessed. There were enough staff to meet people's needs. The service ensured proper and safe use of medicines.
-
Effective
Good
People's needs are assessed prior to the commencement of the service. People's assessments are robust and comprehensive.
-
Caring
Good
People are treated with care and kindness. People have as much choice and control as possible in their lives.
-
Responsive
Outstanding
People receive personalised and person centred care that meets their needs. The service listens and involves people in their care. Complaints are well managed.
-
Well-led
Outstanding
People say the service is well led. There is a positive culture that is open and inclusive. There is a strong organisational commitment to providing excellent care and support. There is clear and effective governance arrangements in place.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kim Evans
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 17 October 2018. Latest assessment published 8 May 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Comitis LII LimitedBrand: Home Instead
- Ownership type
- Organisation
- Companies House number
- 06945238 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Home Instead Brentwood, Billericay & Upminster provide nursing care?
- The Care Quality Commission's register does not list nursing care for Home Instead Brentwood, Billericay & Upminster.
- When was Home Instead Brentwood, Billericay & Upminster last inspected?
- The Care Quality Commission's latest rating for Home Instead Brentwood, Billericay & Upminster was published on 8 May 2024.
- Who runs Home Instead Brentwood, Billericay & Upminster?
- Home Instead Brentwood, Billericay & Upminster is run by Comitis LII Limited.
- What is Home Instead Brentwood, Billericay & Upminster's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 8 May 2024.
Contact
- Phone
- 01277 822858
- Address
- Stubbers Farm, Unit 9 Suite B, Mountnessing Road, Blackmore, CM4 0NX Map (opens Google Maps)
Compare nearby
- – Cedar Green Healthcare Services Ltd Not yet rated, 2.4 miles away
- G Alina Homecare - Brentwood Good, 2.5 miles away
- G Beaumont Home Care Good, 2.8 miles away
- G Shaftesbury East Anglia Good, 2.9 miles away
- G IXCEED HEALTH UK LTD Good, 2.9 miles away