YOU-CAS Limited
- Home care
- Dementia care
- Registered since 2016
- Bournemouth, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2017, most recently Good in January 2025.
21 months
since the latest rating was published.
75 of 82
rated home care services in Bournemouth, Christchurch and Poole are rated Good, like this one.
YOU-CAS Limited: inspection record
Rated Good in January 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Green Cross Medicare Limited Good, 0.4 miles away
- G My Homecare Bournemouth Good, 0.4 miles away
- G AQS Homecare Dorset Good, 0.4 miles away
- G Abacus Care Solutions LTD Good, 0.6 miles away
- G Age UK Bournemouth Good, 0.7 miles away
See all home care services in Bournemouth, Christchurch and Poole
What inspectors found
From the Care Quality Commission's assessment published 30 January 2025 (assessment visit 28 December 2024). Quoted under the Open Government Licence.
YOU-CAS Limited is a domiciliary care service providing a regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care. CQC only assesses where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of this assessment, 11 people were being supported with personal care.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
Read the rest of CQC's summary
The assessment took place between 3 January and 14 January 2025, we visited the registered location on 6 January 2025. This assessment consisted of quality statements under the key questions of safe, effective, caring and responsive.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether YOU-CAS Limited guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last assessment we rated this key question good. At this assessment, the rating has remained good. This meant people’s needs were met through good organisation and delivery.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Deborah Emm
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 17 November 2018. Latest assessment published 30 January 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- You-Cas Limited
- Ownership type
- Organisation
- Companies House number
- 8071841 (opens Companies House)
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does YOU-CAS Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for YOU-CAS Limited.
- When was YOU-CAS Limited last inspected?
- The Care Quality Commission's latest rating for YOU-CAS Limited was published on 30 January 2025.
- Who runs YOU-CAS Limited?
- YOU-CAS Limited is run by You-Cas Limited.
- What is YOU-CAS Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 January 2025.
Contact
- Phone
- 01202 247270
- Address
- 32 Talbot Avenue, Bournemouth, BH3 7HZ Map (opens Google Maps)
Compare nearby
- G Green Cross Medicare Limited Good, 0.4 miles away
- G My Homecare Bournemouth Good, 0.4 miles away
- G AQS Homecare Dorset Good, 0.4 miles away
- G Abacus Care Solutions LTD Good, 0.6 miles away
- G Age UK Bournemouth Good, 0.7 miles away
See all home care services in Bournemouth, Christchurch and Poole