Daisychain Homecare Services
- Home care
- Dementia care
- Registered since 2016
- Derbyshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2018.
7 months
since the latest rating was published.
87 of 96
rated home care services in Derbyshire are rated Good, like this one.
Daisychain Homecare Services: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Derbyshire Home Care Services Ltd Not yet rated, 1.1 miles away
- G Audley Care Ltd - Audley Care St Elphins Park Good, 1.2 miles away
- – DCC Countywide Extra Care Not yet rated, 2.6 miles away
- G DCC Dales Home Care Good, 2.6 miles away
- – Care Givers – Matlock Not yet rated, 2.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 23 March 2026 (assessment visit 27 January 2026). Quoted under the Open Government Licence.
Date of inspection: 5 to 16 March 2026. Daisychain Homecare Services is a domiciliary care agency providing regulated activity to adults and people living with dementia in their own homes. At the time of our inspection, 134 people were using the service, 132 people were receiving the regulated activity of personal care. This inspection was carried out to follow up on the actions we required the provider to take after our previous inspection in September 2025 where we identified two breaches of regulation relating to the safety of the service and the governance of the service. The provider has since made the necessary improvements, and the service is no longer in breach of regulations.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The provider had made several improvements which included reviewing and updating people’s care plans and risk assessments. During this inspection, we found risks which affected people's daily lives were documented and detailed guidance was available for staff to follow.
The provider had strengthened their systems to manage safeguarding concerns. We found effective systems in place to ensure accidents and incidents were investigated and analysed. Initial assessments of people’s needs had been completed before they started using the service and information from external professionals had been included in people’s care plans ensuring staff had clear and current guidance to support people safely.
We found capacity assessments in place for all relevant aspects of care that people received ensuring decisions were made in line with the principles of the Mental Capacity Act. The provider made sure people were at the centre of their care and treatment choices and they decided, in partnership with people, how to respond to any relevant changes in people’s needs.
The provider had various systems in place for people to share feedback about the service. People were supported to plan for important life changes, we found important decisions people had made about their care and treatment at the end of their lives was included in the records available to staff.
The provider had made improvements to ensure there was effective management oversight of the service. Regular audits were carried out to monitor all aspects of service delivery, and these were reviewed and analysed by the registered manager and the provider. Findings from the audits were used to drive service improvement and were shared with the wider staff team.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Julie Clarke
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 9 June 2022. Latest assessment published 23 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 08516020 (opens Companies House)
Getting help from Derbyshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derbyshire County Council
- Ask for a care needs assessment
- Phone: 01629 533190, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derbyshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Daisychain Homecare Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Daisychain Homecare Services.
- When was Daisychain Homecare Services last inspected?
- The Care Quality Commission's latest rating for Daisychain Homecare Services was published on 23 March 2026.
- Who runs Daisychain Homecare Services?
- Daisychain Homecare Services is run by Daisychain Homecare Services (Bakewell) Limited.
- What is Daisychain Homecare Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 March 2026.
Contact
- Phone
- 01629 735100
- Address
- Unit 21, Molyneux Business Park, Whitworth Road, Darley Dale, Matlock, DE4 2HJ Map (opens Google Maps)
Compare nearby
- – Derbyshire Home Care Services Ltd Not yet rated, 1.1 miles away
- G Audley Care Ltd - Audley Care St Elphins Park Good, 1.2 miles away
- – DCC Countywide Extra Care Not yet rated, 2.6 miles away
- G DCC Dales Home Care Good, 2.6 miles away
- – Care Givers – Matlock Not yet rated, 2.7 miles away