Supporting Care
Home care, Tower Hamlets
Good
Rated on
Rating from the Care Quality Commission.
Supporting Care: inspection record
Rated Good in May 2019.
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2016. Rated Good in 2016 and May 2019.
It has been rated Good at every inspection since 2016. The latest rating was published about 7 years ago.
How it compares locally
- One of 35 Good home care services in Tower Hamlets, out of 39 with a rating.
What inspectors found
From the Care Quality Commission's inspection report published 17 May 2019. Quoted under the Open Government Licence.
About the service: Supporting Care is a domiciliary care agency. It provides personal care to people living in their own homes. It provides a service to older people and younger disabled adults. At the time of the inspection they were supporting 67 people in the London Boroughs of Camden, Tower Hamlets and Westminster.
People's experience of using this service:
Read the full summary
People and their relatives felt listened to and were actively encouraged to be involved in their care and support. People told us the provider supported them to help them meet their needs.
People and their relatives were positive about the kind and caring attitude of the staff that supported them. One person said, "I have recommended the service because of the experience I have had with them. Personally, psychologically and attitude wise, they've been positive."
Some people were able to communicate with staff in their own language which helped them to understand information related to their care and support.
People felt safe using the service and staff were aware of their safeguarding responsibilities. Health and social care professionals were confident the provider would respond proactively to any concerns.
The provider worked closely with a range of health and social care professionals to ensure people received effective support and informed them if they had any concerns.
There was an open and honest culture across the service and people and their relatives felt comfortable approaching the management team if they had any concerns. Staff felt supported in their role and were given advice and guidance to follow best practice to provide good care.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 19 Morris Road, London, E14 6FF |
|---|---|
| Neighbourhood | Poplar, Tower Hamlets |
| Phone | 020 7538 1010 |
| Website | www.supportingcare.co.uk |
| Registered manager | Abu Taher |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 17 May 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Supporting Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07664097 (opens Companies House) |
Nearest alternatives
- G Creative Support - Duncan Court Home care, 0.2 miles awayGood
- G Community of Refugees from Vietnam - East London Home care, 0.3 miles awayGood
- G Kemkare Limited Home care, 0.3 miles awayGood
- – DCAS Direct Personnel Ltd Home care, 0.3 miles awayNot yet rated
- – Care N Love Tower Hamlets Home care, 0.3 miles awayNot yet rated
Getting help from London Borough of Tower Hamlets
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Tower Hamlets
- Ask for a care needs assessment
- Phone: 0300 303 6070, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Tower Hamlets
Checked on the council's website, November 2026.
Common questions
- Does Supporting Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Supporting Care.
- When was Supporting Care last inspected?
- The Care Quality Commission's latest rating for Supporting Care was published on 17 May 2019.
- Who runs Supporting Care?
- Supporting Care is run by Supporting Care Ltd.
- What is Supporting Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 May 2019.