Mrs Nina Glarvey
- Home care
- Dementia care
- Registered since 2016
- Harker, Cumberland, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 30
rated home care services in Cumberland are rated Good, like this one.
Mrs Nina Glarvey: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – DIAMOND HEALTH CARE SOLUTIONS LTD 2 Not yet rated, less than 0.1 miles away
- RI Eden View Care and Response Services Ltd Requires improvement, less than 0.1 miles away
- G KEYFORT NORTH WEST Good, less than 0.1 miles away
- G Luminary Care Limited Good, less than 0.1 miles away
- G Meridian Health and Social Care - Carlisle Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 9 June 2023. Quoted under the Open Government Licence.
Mrs Nina Glarvey is a domiciliary care agency providing the regulated activity of personal care to people who live in their own homes. At the time of our inspection there were 21 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Recruitment processes were in place; however, not entirely robust. We have made a recommendation about this.
Read the rest of CQC's summary
Procedures to keep staff safe in their work were not always in place. Staff meetings were not taking place on a regular basis and documentation of any meetings was not kept. Training records and training development plans were not up to date. Supervisions were not taking place regularly in line with the company policy.
People's feedback of the service was positive. People were supported with their medication and staff were trained in this. People had person-centred care plans in place which considered their preferences.
Risks to people and staff had been assessed with appropriate measures in place to help protect them. The registered manager had oversight of processes to monitor the safety of people and staff.
People told us staff always maintained their dignity and privacy when providing care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- Well-led was rated Requires improvement on 9 June 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 9 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mrs Nina Glarvey
- Ownership type
- Individual
Getting help from Cumberland Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cumberland Council
- Ask for a care needs assessment
- Phone: 0300 373 3732, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01228 273 800
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Mrs Nina Glarvey provide nursing care?
- The Care Quality Commission's register does not list nursing care for Mrs Nina Glarvey.
- When was Mrs Nina Glarvey last inspected?
- The Care Quality Commission's latest rating for Mrs Nina Glarvey was published on 9 June 2023.
- Who runs Mrs Nina Glarvey?
- Mrs Nina Glarvey is run by Mrs Nina Glarvey.
- What is Mrs Nina Glarvey's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 June 2023.
Contact
- Phone
- 01228 542800
- Address
- Pacific House, Fletcher Way, Parkhouse, Carlisle, CA3 0LJ Map (opens Google Maps)
Compare nearby
- – DIAMOND HEALTH CARE SOLUTIONS LTD 2 Not yet rated, less than 0.1 miles away
- RI Eden View Care and Response Services Ltd Requires improvement, less than 0.1 miles away
- G KEYFORT NORTH WEST Good, less than 0.1 miles away
- G Luminary Care Limited Good, less than 0.1 miles away
- G Meridian Health and Social Care - Carlisle Good, less than 0.1 miles away