Guardian Angel Carers Ltd
- Home care
- Dementia care
- Registered since 2016
- Chichester, West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Outstanding to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
125 of 138
rated home care services in West Sussex are rated Good, like this one.
Guardian Angel Carers Ltd: inspection record
Rated Good in September 2023, down from Outstanding.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Helping Hands Chichester Good, 0.1 miles away
- – Pathways of Hope No overall rating, 0.2 miles away
- – Bright Care Chichester Not yet rated, 0.4 miles away
- G London Care (Leaholme) Good, 0.6 miles away
- – Chambers Home Care Ltd Not yet rated, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 19 September 2023. Quoted under the Open Government Licence.
Guardian Angel Carers Ltd is a domiciliary care agency providing personal care to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection there were 70 people receiving personal care from the service.
What inspectors found
People told us they felt safe when carers visited them and the service they received helped them to keep safe and manage risks. The service carried out risk assessments and put in place measures to reduce the risk of people coming to harm.
Read the rest of CQC's summary
People told us staff were kind, caring and thoughtful and that they benefited from having a group of regular carers whom they knew well.
There were sufficient numbers of staff to meet the needs of the people using the service. Staff were recruited safely and had appropriate training for the role.
Medicines were administered, managed and monitored safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us they knew how to make complaints and felt confident that the service would act on these. There was a suitable complaints policy in place and a system for investigating and responding to these.
Leadership throughout the Covid-19 pandemic was exceptional. The provider went over and above with ensuring staff moral and health was the best it could be which enabled the service to continue to provide continuous, quality care in the most challenging of times.
There were robust systems in place to oversee the quality of the service and ensure people received consistent high-quality care.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kirstie Brown
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 19 September 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Guardian Angel Carers Ltd
- Ownership type
- Organisation
- Companies House number
- 07835217 (opens Companies House)
Guardian Angel Carers Ltd runs 3 services, all in the South East. 2 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Guardian Angel Carers Ltd
- G Guardian Angel Carers Worthing Good. Home care, West Sussex
- – Guardian Angel Carers Fareham & Gosport Not yet rated. Home care, Hampshire
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Guardian Angel Carers Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Guardian Angel Carers Ltd.
- When was Guardian Angel Carers Ltd last inspected?
- The Care Quality Commission's latest rating for Guardian Angel Carers Ltd was published on 19 September 2023.
- Who runs Guardian Angel Carers Ltd?
- Guardian Angel Carers Ltd is run by Guardian Angel Carers Ltd. It runs 3 services, all in the South East.
- What is Guardian Angel Carers Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 September 2023.
Contact
- Phone
- 01243 216416
- Address
- Eastgate Square, Chichester, PO19 1ED Map (opens Google Maps)
Compare nearby
- G Helping Hands Chichester Good, 0.1 miles away
- – Pathways of Hope No overall rating, 0.2 miles away
- – Bright Care Chichester Not yet rated, 0.4 miles away
- G London Care (Leaholme) Good, 0.6 miles away
- – Chambers Home Care Ltd Not yet rated, 0.7 miles away