Amy Adams Homecare UK Limited
Home care, Croydon
Good
Rated on
Rating from the Care Quality Commission.
Amy Adams Homecare UK Limited: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2017. Rated Requires improvement in 2017, then Good in 2018 and June 2023.
The latest rating was published about 3 years ago.
How it compares locally
- One of 74 Good home care services in Croydon, out of 88 with a rating.
About the service
From the Care Quality Commission's inspection report published 23 June 2023. Quoted under the Open Government Licence.
Amy Adams Homecare UK Limited is a domiciliary care agency providing personal care. The service provides support to people living in their own homes in the community. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection the service was providing personal care to 12 people.
What inspectors found
People were safe using the service. Staff had received training to safeguard people from abuse and knew when and how to report safeguarding concerns to the relevant agencies. Staff understood how to manage risks to people to keep them safe.
There were enough staff to support people and meet their needs. Staff attended care calls on time and people were supported by regular staff so that the care and support they received was consistent. Recruitment and criminal records checks were carried out on staff to make sure they were suitable to support people.
Read the full summary
Staff followed current infection control and hygiene practice to reduce the risk of infection when providing care and support to people. Where the service was responsible for this, people were helped to take their prescribed medicines.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People's feedback confirmed they were satisfied with the care and support provided by staff. They told us staff were caring, respectful and treated them well.
The registered manager monitored and reviewed the safety and quality of care and support provided to people. They checked with people that care and support was delivered to a high standard and continuing to meet their needs. They sought people's views through these checks about how the service could improve further. Staff were provided regular opportunities to review and improve their working practices.
There were arrangements in place to make sure any accidents, incidents and complaints would be fully investigated and people would be involved and informed of the outcome. The registered manager worked proactively with partners to provide care and support that met people's needs.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 2nd Floor, Room 1, 37 Tamworth Road, Croydon, CR0 1XU |
|---|---|
| Neighbourhood | Croydon town, Croydon |
| Phone | 020 3972 8971 |
| Website | www.amyadamshomecare.co.uk |
| Registered manager | Mateneh Kabba |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 23 June 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Amy Adams Homecare UK Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 9470864 (opens Companies House) |
Nearest alternatives
- G Kosicare Ltd Home care, less than 0.1 miles awayGood
- RI Support Care Services Home care, less than 0.1 miles awayRequires improvement
- – Starlit Recruitment Limited Home care, 0.1 miles awayNot yet rated
- G Clifton Care Services Limited Home care, 0.3 miles awayGood
- – BIAW Care Services Ltd Home care, 0.3 miles awayNot yet rated
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Amy Adams Homecare UK Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Amy Adams Homecare UK Limited.
- When was Amy Adams Homecare UK Limited last inspected?
- The Care Quality Commission's latest rating for Amy Adams Homecare UK Limited was published on 23 June 2023.
- Who runs Amy Adams Homecare UK Limited?
- Amy Adams Homecare UK Limited is run by Amy Adams Homecare UK Limited.
- What is Amy Adams Homecare UK Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 June 2023.