Westminster Homecare Limited – Nottingham
- Home care
- Dementia care
- Registered since 2011
- Central Nottingham, Nottingham, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
49 of 58
rated home care services in Nottingham are rated Good, like this one.
Westminster Homecare Limited – Nottingham: inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – APT Care Nottingham No overall rating, less than 0.1 miles away
- – JPK Healthcare Homes Not yet rated, less than 0.1 miles away
- G Ace Care 4 U Limited Good, 0.1 miles away
- G Inner City Care, Sherwood House Good, 0.1 miles away
- – Involved Care Ltd Not yet rated, 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 20 August 2019. Quoted under the Open Government Licence.
Westminster Homecare is a domiciliary care agency, providing personal care to people in their homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection there were 90 people receiving care regulated by CQC. There were 14 other people receiving help that was not regulated.
What inspectors found
People received safe care. People told us they felt safe and thought staff were trustworthy. People told us they were happy with the service and staff were caring and respectful. One person told us the service was a, "Lifeline for them", to support them living on their own. Risks were assessed and managed to reflect people's current needs. Environmental safety checks were performed to keep people safe from risk of harm.
Read the rest of CQC's summary
Staffing levels were adequate. Safe recruitment was followed to ensure suitable staff were employed. People told us they felt staff were well trained, with the skills to provide care for their needs.
People were supported to take their medicines in a timely and safe way.
Staff were caring, and care was tailored to meet individual needs. Technology was used to improve the service for people. Peoples healthcare needs were well-managed, and staff sought support from healthcare professionals as required.
People's nutritional needs were supported.
Peoples plans of care and support were personalised, staff had the information to provide care in an individualised way. People has the opportunity to give regular feedback and make suggestions to improve the service.
The service was well led. Staff felt well supported by the registered manager and thought she was fair, open and receptive to change. Systems were in place to monitor accidents and incidents, to learn lessons and make improvements.
The service was working within the principles of the Mental Capacity Act. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Angelina Cowan
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 20 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Westminster Homecare LimitedBrand: Cera Care
- Ownership type
- Organisation
- Companies House number
- 03353584 (opens Companies House)
Westminster Homecare Limited runs 14 services in England, 2 of them in the East Midlands. 10 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 3 have no rating yet.
Other services run by Westminster Homecare Limited
- O Westminster Homecare Limited – South Bucks Outstanding. Home care, Buckinghamshire, South East
- G Westminster Homecare Limited – Aylesbury Good. Home care, Buckinghamshire, South East
- G Westminster Homecare Limited – Cambridge Good. Home care, Cambridgeshire, East of England
- G Westminster Homecare Limited – Greenwich and North Kent Good. Home care, Kent, South East
Getting help from Nottingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottingham City Council
- Ask for a care needs assessment
- Phone: 0115 876 3330, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Nottingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Westminster Homecare Limited – Nottingham provide nursing care?
- The Care Quality Commission's register does not list nursing care for Westminster Homecare Limited – Nottingham.
- When was Westminster Homecare Limited – Nottingham last inspected?
- The Care Quality Commission's latest rating for Westminster Homecare Limited – Nottingham was published on 20 August 2019.
- Who runs Westminster Homecare Limited – Nottingham?
- Westminster Homecare Limited – Nottingham is run by Westminster Homecare Limited. It runs 14 services in England, 2 of them in the East Midlands.
- What is Westminster Homecare Limited – Nottingham's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 August 2019.
Contact
- Phone
- 0115 982 1331
- Address
- FF 13, 14 & 20, Foxhall Business Centre, Foxhall Lodge, Foxhall Road, Nottingham, NG7 6LH Map (opens Google Maps)
Compare nearby
- – APT Care Nottingham No overall rating, less than 0.1 miles away
- – JPK Healthcare Homes Not yet rated, less than 0.1 miles away
- G Ace Care 4 U Limited Good, 0.1 miles away
- G Inner City Care, Sherwood House Good, 0.1 miles away
- – Involved Care Ltd Not yet rated, 0.1 miles away