Warrington Borough Council Intermediate Care at Home
- Home care
- Dementia care
- Registered since 2016
- Central Warrington, Warrington, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2017.
4 months
since the latest rating was published.
20 of 23
rated home care services in Warrington are rated Good, like this one.
Warrington Borough Council Intermediate Care at Home: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G U&I Care Limited Good, 0.1 miles away
- – Premier Care Warrington Not yet rated, 0.1 miles away
- G Caring Connections - Warrington Good, 0.2 miles away
- G Mayfield Homecare Services Limited Good, 0.2 miles away
- – Dimensions Warrington Domiciliary Care Office No overall rating, 0.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 July 2026 (assessment visit 27 April 2026). Quoted under the Open Government Licence.
Date of Assessment; 28 April to 1 June 2026. We gathered information from visiting the office; speaking with people and their representatives who used the service; speaking to staff and reviewing information off site. The service is a home care service providing personal care and support to people in their own home. Ninety people were using the service at the time of this assessment. Intermediate care packages are provided to people who have been discharged from hospital, require support urgently or to prevent them being admitted to hospital. Services are provided generally for up to 6 weeks. The service works with health and social care services to provide people with the care and support they require.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
At the time of this assessment the service was going through a period of change to make improvements and enhance service delivery in collaboration with other agencies involved in people’s care. These changes also considered staff well-being.
Systems were in place to maintain the safety of people and the staff supporting them.
People were involved in the planning of their care. Staff worked with other agencies involved in people’s care for positive outcomes.
People were generally happy with the care and support they received. They told us staff were caring; treated them with respect; and staff treated them as individuals and supported their choices.
People were involved in decisions about their care. People received fair and equal care and treatment.
Leaders were visible and supportive. Staff delivering care clearly understood their roles and responsibilities and demonstrated a commitment to their role.
During the assessment we identified areas of improvement in relation to risk management and care planning documentation. These issues had been identified by the provider and action plans were in place to make improvements.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Rehabilitation services
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 22 December 2020. Latest assessment published 1 July 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Warrington Borough Council
- Ownership type
- Organisation
Warrington Borough Council runs 2 services, all in the North West. 2 are rated Good or Outstanding.
Other services run by Warrington Borough Council
- G Padgate House Good. Care home with nursing, Warrington
Getting help from Warrington Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Warrington Borough Council
- Ask for a care needs assessment
- Phone: 01925 443322
- Support for carers
- Paying for care: Warrington Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Warrington Borough Council Intermediate Care at Home provide nursing care?
- The Care Quality Commission's register does not list nursing care for Warrington Borough Council Intermediate Care at Home.
- When was Warrington Borough Council Intermediate Care at Home last inspected?
- The Care Quality Commission's latest rating for Warrington Borough Council Intermediate Care at Home was published on 1 July 2026.
- Who runs Warrington Borough Council Intermediate Care at Home?
- Warrington Borough Council Intermediate Care at Home is run by Warrington Borough Council. It runs 2 services, all in the North West.
- What is Warrington Borough Council Intermediate Care at Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 July 2026.
Contact
- Phone
- 01925 443071
- Address
- 1 Time Square, Warrington, WA1 2NT Map (opens Google Maps)
Compare nearby
- G U&I Care Limited Good, 0.1 miles away
- – Premier Care Warrington Not yet rated, 0.1 miles away
- G Caring Connections - Warrington Good, 0.2 miles away
- G Mayfield Homecare Services Limited Good, 0.2 miles away
- – Dimensions Warrington Domiciliary Care Office No overall rating, 0.3 miles away