Housing 21 - Bridlington Branch
- Home care
- Dementia care
- Registered since 2011
- Bridlington, East Riding of Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
7 months
since the latest rating was published.
33 of 39
rated home care services in East Riding of Yorkshire are rated Good, like this one.
Housing 21 - Bridlington Branch: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Housing & Support Solutions - Bridlington Region Good, 0.1 miles away
- – Stubblefields House No overall rating, 0.6 miles away
- – Kandle Care Not yet rated, 0.9 miles away
- G Bridlington Good, 1.2 miles away
- G Highgate Home Care Good, 3.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 10 March 2026 (assessment visit 6 January 2026). Quoted under the Open Government Licence.
Date of assessment: 10 February to 17 February 2026.
Housing 21 – Bridlington Branch is a care at home service. It provides personal care to people living in their own homes within an extra care scheme. Extra care housing is purpose-built or adapted single household accommodation in a shared site or building. The accommodation is rented and is the occupant’s own home. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for extra care housing. The service provides support for older and younger people, some of whom may live with dementia, have mental health needs or a physical disability or sensory impairment, or have a learning disability or autistic people. At the time of our visit, 35 people were using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
At the time of the inspection, the location did not provide support for anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted, as it is registered as a specialist service for this population group.
Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice. People were made to feel safe by staff who were trained to recognise and respond to concerns of abuse and who managed people's risks in a safe way. Medicines were managed safely. People generally received consistent support from a staff team who were punctual and knew people well. Care plans were very detailed and gave staff the information they needed to be able to support people in the most effective way possible.
Right Care: There were enough staff available to meet people's needs. Staff worked well with other agencies to ensure people received consistent and timely support.
Right Culture: Systems were in place to identify when things went wrong and learning was adopted to prevent future occurrences. The registered manager promoted an open culture where staff felt valued and proud to work at the service. The provider and registered manager worked well with other agencies and organisations to improve the quality of care people received.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last inspection we rated this key question outstanding. At this inspection the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Christine Brown
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 11 August 2018. Latest assessment published 10 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Housing 21Brand: Housing & Care 21
- Ownership type
- Organisation
- Companies House number
- IP16791R (opens Companies House)
Housing 21 runs 48 services in England, 7 of them in Yorkshire and the Humber. 45 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Housing 21
- O Housing 21 - Dovecote Meadow Outstanding. Home care, Sunderland, North East
- O Housing 21 - Knaves Court Outstanding. Home care, Walsall, West Midlands
- O Housing 21 - Oak House Outstanding. Home care, Suffolk, East of England
- O Housing 21 - Oakley Gardens Outstanding. Home care, Sandwell, West Midlands
Getting help from East Riding of Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at East Riding of Yorkshire Council
- Ask for a care needs assessment
- Phone: 01482 393939
- Support for carers
- Paying for care: East Riding of Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Housing 21 - Bridlington Branch provide nursing care?
- The Care Quality Commission's register does not list nursing care for Housing 21 - Bridlington Branch.
- When was Housing 21 - Bridlington Branch last inspected?
- The Care Quality Commission's latest rating for Housing 21 - Bridlington Branch was published on 10 March 2026.
- Who runs Housing 21 - Bridlington Branch?
- Housing 21 - Bridlington Branch is run by Housing 21. It runs 48 services in England, 7 of them in Yorkshire and the Humber.
- What is Housing 21 - Bridlington Branch's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 March 2026.
Contact
- Phone
- 0370 192 4031
- Address
- Applegarth Court, Applegarth Lane, Bridlington, YO16 7NE Map (opens Google Maps)
Compare nearby
- G Housing & Support Solutions - Bridlington Region Good, 0.1 miles away
- – Stubblefields House No overall rating, 0.6 miles away
- – Kandle Care Not yet rated, 0.9 miles away
- G Bridlington Good, 1.2 miles away
- G Highgate Home Care Good, 3.2 miles away