Dana Care
- Home care
- Registered since 2016
- Poole, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
75 of 82
rated home care services in Bournemouth, Christchurch and Poole are rated Good, like this one.
Dana Care: inspection record
Rated Good in May 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Maidment Court Good, 0.8 miles away
- G Your Life (Poole) Good, 0.8 miles away
- – Lewis-Manning Hospice Care No overall rating, 0.8 miles away
- G Adriel Care Limited Good, 0.8 miles away
- – Adriel Supported Living Care Not yet rated, 0.8 miles away
See all home care services in Bournemouth, Christchurch and Poole
About the service
From the Care Quality Commission's inspection report published 19 May 2020. Quoted under the Open Government Licence.
Dana Care is a domiciliary care agency. It provides personal care to people living in their own homes. At the time of this inspection 64 people were receiving care and support from the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People and relatives told us that the service was provided by staff who were caring and supportive. Care was well planned, visits were carefully organised, and care was responsive to people's individual needs.
Read the rest of CQC's summary
People had access to healthcare services and were involved in decisions about their care. Partnerships with other agencies and health professionals enabled effective outcomes for people.
Staff knew people well and understood and respected their choices and preferences. Staff received induction and on-going training and support that enabled them to carry out their roles positively and effectively.
People felt listened to and consulted when planning and agreeing what care and support they needed. People and relatives told us they could confidently raise any concerns, and these were addressed appropriately.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People, and where appropriate their relatives, were involved in decisions about their care.
Governance systems and oversight of the service was robust. Issues were identified, and actions taken to address any shortfalls.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Michelle Payne
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 19 May 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Dana Payne Limited
- Ownership type
- Organisation
- Companies House number
- 06457127 (opens Companies House)
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Dana Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Dana Care.
- When was Dana Care last inspected?
- The Care Quality Commission's latest rating for Dana Care was published on 19 May 2020.
- Who runs Dana Care?
- Dana Care is run by Dana Payne Limited.
- What is Dana Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 May 2020.
Contact
- Phone
- 01202 730500
- Address
- 102 Sandbanks Road, Poole, BH14 8DA Map (opens Google Maps)
Compare nearby
- G Maidment Court Good, 0.8 miles away
- G Your Life (Poole) Good, 0.8 miles away
- – Lewis-Manning Hospice Care No overall rating, 0.8 miles away
- G Adriel Care Limited Good, 0.8 miles away
- – Adriel Supported Living Care Not yet rated, 0.8 miles away
See all home care services in Bournemouth, Christchurch and Poole