Moorcare
- Home care
- Dementia care
- Registered since 2016
- Moor Allerton, Leeds, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2017, most recently Good in July 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
109 of 132
rated home care services in Leeds are rated Good, like this one.
Moorcare: inspection record
Rated Good in July 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Hadi Care Wetherby & Harrogate Not yet rated, 0.1 miles away
- – Hadi Care Leeds No overall rating, 0.3 miles away
- RI Moor Allerton Care Centre Requires improvement, 0.6 miles away
- G Talbot Gardens Good, 0.9 miles away
- G Your life (Leeds) Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 21 July 2022. Quoted under the Open Government Licence.
Moorcare is a domiciliary care service providing personal care to people in their own homes. At the time of inspection, the service was providing personal care to 55 people. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Staff were trained to recognise potential risks and signs of abuse. Risks to people's safety and wellbeing were assessed and reviewed by managers. Staffing levels were safe and reviewed regularly by managers. The provider managed medicines safely. Staff used personal protective equipment (PPE) appropriately when supporting people.
Read the rest of CQC's summary
Managers ensured systems were in place to monitor the running of the service. The provider had procedures in place to receive feedback on how to improve support. Managers audited support records, including accidents and incidents to assure themselves of quality. Lessons were learned when concerns were raised, and these outcomes were communicated to staff. Staff worked well in partnership with other agencies to deliver effective support.
People were supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in their best interests; policies and systems supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Amanda Metcalfe
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 21 July 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Leeds Jewish Welfare Board
- Ownership type
- Organisation
- Companies House number
- 02923217 (opens Companies House)
- Charity number
- 1041257
Leeds Jewish Welfare Board runs 3 services, all in Yorkshire and the Humber. 3 are rated Good or Outstanding.
Other services run by Leeds Jewish Welfare Board
- G Cranmer Scheme Good. Care home, Leeds
- G Leeds Jewish Welfare Board - 248 Lidgett Lane Good. Care home, Leeds
Getting help from Leeds City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leeds City Council
- Ask for a care needs assessment
- Phone: 0113 222 4401, weekdays 9am to 5pm (Wednesdays from 10am)
- Support for carers
- Paying for care: Leeds City Council
Checked on the council's website, November 2026.
Common questions
- Does Moorcare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Moorcare.
- When was Moorcare last inspected?
- The Care Quality Commission's latest rating for Moorcare was published on 21 July 2022.
- Who runs Moorcare?
- Moorcare is run by Leeds Jewish Welfare Board. It runs 3 services, all in Yorkshire and the Humber.
- What is Moorcare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 July 2022.
Contact
- Phone
- 0113 268 4211
- Address
- Marjorie & Arnold Ziff Community Centre, 311 Stonegate Road, Leeds, LS17 6AZ Map (opens Google Maps)
Compare nearby
- – Hadi Care Wetherby & Harrogate Not yet rated, 0.1 miles away
- – Hadi Care Leeds No overall rating, 0.3 miles away
- RI Moor Allerton Care Centre Requires improvement, 0.6 miles away
- G Talbot Gardens Good, 0.9 miles away
- G Your life (Leeds) Good, 1 mile away