Bamburgh Supported Living
- Home care
- Registered since 2016
- Essex, East of England
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
This month
The latest rating was published.
91%
of rated home care services in Essex are Good or Outstanding (86% across the East of England, 88% across England).
Bamburgh Supported Living: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Fitzpatrick Total Home Care Limited (Good, 2.2 miles away) and Crosspath Care LTD (Good, 2.3 miles away).
Nearest home care services:
- G Fitzpatrick Total Home Care Limited Good, 2.2 miles away
- G Crosspath Care LTD Good, 2.3 miles away
- G SureCare Colchester & Braintree Good, 2.3 miles away
- G Right at Home Colchester and District Good, 3.1 miles away
- G Rainbow Trust Children's Charity 7 Good, 3.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 19 October 2026 (assessment visit 20 August 2026). Quoted under the Open Government Licence.
Date of Assessment: 21 August to 16 September 2026.
This service is a care at home service providing support to people with a learning disability and autistic people.
We carried out this inspection due to the age of the rating. This was a comprehensive inspection covering all key questions and quality statements
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found the provider was not always delivering care in line with these principles.
At the last inspection, we rated this service good. At this inspection, the rating has changed to requires improvement and we have found breaches of regulation. The breaches are in relation to safe care and treatment, dignity and respect and good governance.
The provider did not always ensure people received safe, person-centred care. Risk assessments were not always sufficiently detailed and did not consistently provide staff with clear guidance to manage risks safely. Incident management systems were not always effective. The provider could not demonstrate incidents had always been reviewed, analysed or used to identify learning and reduce future risk.
Staff knew people well. However, people's assessments, care plans and support records were not always personalised or reflective of their individual needs and preferences. Documentation contained generic information and did not always demonstrate how people had been involved in planning and reviewing their care. Records did not consistently evidence how outcomes had been monitored.
We found concerns regarding the culture of the service and the language used within care records and incident documentation. Records did not always reflect compassionate, dignified or person-centred practice. Leadership and governance arrangements were not robust. The provider did not always identify and manage risks effectively or learn from incidents, feedback and reviews to improve people’s care.
We have asked the provider for an action plan in response to the concerns found at this inspection.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last inspection we rated this key question good. At this inspection the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The provider was in breach of the legal regulations in relation to safe care and treatment.
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Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last inspection we rated this key question good. At this inspection the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
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Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last inspection we rated this key question good. At this inspection the rating has changed to requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
The provider was in breach of the legal regulations in relation to treating people with dignity and respect.
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Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last inspection we rated this key question good. At this inspection the rating has changed to requires improvement. This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last inspection we rated this key question good. At this inspection the rating has changed to Requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The provider was in breach of the legal regulations in relation to good governance.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Supported Living | No rating | Safe: No rating | Effective: No rating | Caring: No rating | Responsive: No rating | Well-led: No rating | |
| Homecare | No rating | Safe: No rating | Effective: No rating | Caring: No rating | Responsive: No rating | Well-led: No rating |
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Janine Wightman
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 29 January 2022. Latest assessment published 19 October 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Bamburgh House Ltd
- Ownership type
- Organisation
- Companies House number
- 08352389 (opens Companies House)
Bamburgh House Ltd runs 2 services, all in the East of England. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Bamburgh House Ltd
- G Bamburgh House Good. Care home, Essex
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Bamburgh Supported Living provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bamburgh Supported Living.
- When was Bamburgh Supported Living last inspected?
- The Care Quality Commission's latest rating for Bamburgh Supported Living was published on 19 October 2026.
- Who runs Bamburgh Supported Living?
- Bamburgh Supported Living is run by Bamburgh House Ltd. It runs 2 services, all in the East of England.
- What is Bamburgh Supported Living's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01206 252491
- Address
- 8c, Wakes Hall Business Centre, Colchester Road, Wakes Colne, Colchester, CO6 2DY Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Fitzpatrick Total Home Care Limited (Good, 2.2 miles away) and Crosspath Care LTD (Good, 2.3 miles away).
Nearest home care services:
- G Fitzpatrick Total Home Care Limited Good, 2.2 miles away
- G Crosspath Care LTD Good, 2.3 miles away
- G SureCare Colchester & Braintree Good, 2.3 miles away
- G Right at Home Colchester and District Good, 3.1 miles away
- G Rainbow Trust Children's Charity 7 Good, 3.4 miles away