SureCare Colchester & Braintree
- Home care
- Dementia care
- Registered since 2023
- Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
8 months
since the latest rating was published.
258 of 298
rated home care services in Essex are rated Good, like this one.
SureCare Colchester & Braintree: inspection record
Rated Good in February 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Crosspath Care LTD Good, less than 0.1 miles away
- G Fitzpatrick Total Home Care Limited Good, 1.6 miles away
- – Bamburgh Supported Living No overall rating, 2.3 miles away
- G Rainbow Trust Children's Charity 7 Good, 3.2 miles away
- G CO9 Senior Homehelp Limited Good, 3.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 9 February 2026 (assessment visit 14 January 2026). Quoted under the Open Government Licence.
Date of assessment: 16 January 2026 to 2 February 2026. SureCare-Colchester and Braintree is a domiciliary care service registered to provide personal care to individuals living in their own home. At the time of the assessment, there were 2 people being supported by SureCare-Colchester and Braintree. The Care Quality Commission (CQC) only inspects where people receive personal care. Where the service does provide personal care, we also consider any wider social care provided during our assessment. This was the first assessment of this service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
During the assessment we spoke with 2 people who use the service and 2 staff. We sought feedback from health and social care professionals and spoke with the registered manager and deputy manager. We reviewed documentation, including policies, care records, training records, recruitment files, governance records and procedures.
Staff gave positive feedback on the service and leadership support.
Care plans were completed for people and contained person centred information important to people who used the service. People and relatives told us they felt they received safe care and that risks to people were managed well. The staff had a good awareness of how to raise concerns if they suspected abuse. Systems were in place to manage any concerns that were raised. Staff and people benefited from an open and positive culture that had been developed by the registered manager. People were supported by a team of staff who knew them well. Staff felt valued, undertook regular training and received supervision.
People were involved and consented to care and support provided. People were treated as individuals and were encouraged to be independent. People and staff were asked for their views on the quality and safety of the service, and their feedback was listened to. People and relatives knew how to raise concerns.
Governance systems were in place and regular audits were undertaken by the registered manager. The provider had a vision to expand on the number of people that they cared for, whilst providing a high standard of person-centred care.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Muhammed Rashid
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 12242458 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does SureCare Colchester & Braintree provide nursing care?
- The Care Quality Commission's register does not list nursing care for SureCare Colchester & Braintree.
- When was SureCare Colchester & Braintree last inspected?
- The Care Quality Commission's latest rating for SureCare Colchester & Braintree was published on 9 February 2026.
- Who runs SureCare Colchester & Braintree?
- SureCare Colchester & Braintree is run by The Colne Valley Care Company Limited.
- What is SureCare Colchester & Braintree's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 February 2026.
Contact
- Phone
- 01787 335105
- Address
- Blackwells House, Coggeshall Road, Earls Colne, Colchester, CO6 2JX Map (opens Google Maps)
Compare nearby
- G Crosspath Care LTD Good, less than 0.1 miles away
- G Fitzpatrick Total Home Care Limited Good, 1.6 miles away
- – Bamburgh Supported Living No overall rating, 2.3 miles away
- G Rainbow Trust Children's Charity 7 Good, 3.2 miles away
- G CO9 Senior Homehelp Limited Good, 3.5 miles away