Fitzpatrick Total Home Care Limited
- Home care
- Dementia care
- Registered since 2014
- Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
Fitzpatrick Total Home Care Limited: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Crosspath Care LTD Good, 1.6 miles away
- G SureCare Colchester & Braintree Good, 1.6 miles away
- – Bamburgh Supported Living No overall rating, 2.2 miles away
- G CO9 Senior Homehelp Limited Good, 2.5 miles away
- – Wellness Care Group Ltd Not yet rated, 2.5 miles away
About the service
From the Care Quality Commission's inspection report published 15 June 2023. Quoted under the Open Government Licence.
Fitzpatrick Total Home Care Limited is a domiciliary care agency providing personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection there were 32 people receiving personal care support.
What inspectors found
The provider's processes for monitoring the quality and safety of the service were not always effective in demonstrating what actions were taken when issues were identified. The provider had not always ensured all appropriate notifications were sent to CQC in line with their regulatory responsibility. We have made a recommendation about the provider's quality assurance systems.
Read the rest of CQC's summary
The provider had systems in place to recruit staff safely; however, checks were not always fully documented. We have made a recommendation about the provider's recruitment processes. We received some mixed feedback from staff about how supported they felt in their roles.
People told us they were happy with the care they received and spoke positively about the staff and management team. People told us staff were reliable and they received their care at their preferred times. Staff understood people's needs and how they liked to be supported. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us they felt safe. Staff knew how to recognise and report any signs of abuse or concerns about people's safety. Risks to people's safety were assessed and documented. The provider had processes in place to monitor the administration of medicines and people's care plans contained information about how to support them. People and relatives felt involved in the service and told us they were able to give feedback and discuss any concerns with the registered manager.
Questions to ask the service
- Well-led was rated Requires improvement on 15 June 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Zane Heinrihsone
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 15 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 07245127 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Fitzpatrick Total Home Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Fitzpatrick Total Home Care Limited.
- When was Fitzpatrick Total Home Care Limited last inspected?
- The Care Quality Commission's latest rating for Fitzpatrick Total Home Care Limited was published on 15 June 2023.
- Who runs Fitzpatrick Total Home Care Limited?
- Fitzpatrick Total Home Care Limited is run by Fitzpatrick Total Home Care Limited.
- What is Fitzpatrick Total Home Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 June 2023.
Contact
- Phone
- 01787 221622
- Address
- Unit 2, Colne House Farm, Station Road, Earls Colne, Colchester, CO6 2LT Map (opens Google Maps)
Compare nearby
- G Crosspath Care LTD Good, 1.6 miles away
- G SureCare Colchester & Braintree Good, 1.6 miles away
- – Bamburgh Supported Living No overall rating, 2.2 miles away
- G CO9 Senior Homehelp Limited Good, 2.5 miles away
- – Wellness Care Group Ltd Not yet rated, 2.5 miles away