Sahan Cares C.I.C
Home care, Hillingdon
Good
Rated on
Rating from the Care Quality Commission.
Sahan Cares C.I.C: inspection record
Rated Good in April 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2016. Rated Good in 2016 and 2018, then Requires improvement in 2021, then Good in April 2022.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 5 years ago.
How it compares locally
- One of 43 Good home care services in Hillingdon, out of 43 with a rating.
About the service
From the Care Quality Commission's inspection report published 9 April 2022. Quoted under the Open Government Licence.
Sahan Cares C.I.C is a domiciliary care agency providing personal care and support to people living in their own homes in the London Borough of Hillingdon. The organisation is a family run business, and this is their only location. They operate a social enterprise offering employment to refugee women within the local community.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection, 68 people were receiving personal care support.
What inspectors found
People using the service and their families were happy with the care they received. They told us they had been involved in planning their care and were able to make choices. They said the staff respected them and treated them with kindness. They had good relationships with the staff.
The staff were well supported. They had the training and information they needed to care for people safely and well.
Read the full summary
People received their medicines safely and as prescribed.
People's care was appropriately planned, and their needs were met in a personalised way. The provider had assessed and planned for risks to their safety and wellbeing.
There were effective systems for monitoring and improving the quality of the service, which included responding to and learning from complaints, incidents, accidents and safeguarding alerts. There were regular audits and analysis of the service. The staff were well informed through team meetings. Staff were supported to develop new skills.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 18-20 East Avenue, Hayes, UB3 2HP |
|---|---|
| Neighbourhood | Hayes, Hillingdon |
| Phone | 020 8848 1380 |
| Registered manager | Anab Abdalla |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 7 inspection reports, latest 9 April 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Sahan Cares C.I.C. |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07429636 (opens Companies House) |
Nearest alternatives
- – City Home Care Limited Home care, 0.1 miles awayNo overall rating
- – ARN Care Ltd Home care, 0.2 miles awayNo overall rating
- – Arli Healthcare Services Ltd Home care, 0.2 miles awayNot yet rated
- – Dory Homecare Ltd Home care, 0.2 miles awayNot yet rated
- – Fawaz Homecare Ltd Home care, 0.2 miles awayNot yet rated
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does Sahan Cares C.I.C provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sahan Cares C.I.C.
- When was Sahan Cares C.I.C last inspected?
- The Care Quality Commission's latest rating for Sahan Cares C.I.C was published on 9 April 2022.
- Who runs Sahan Cares C.I.C?
- Sahan Cares C.I.C is run by Sahan Cares C.I.C..
- What is Sahan Cares C.I.C's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 April 2022.