Compassionate Herts Ltd
- Home care
- Dementia care
- Registered since 2016
- Bennetts End, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2017, most recently Good in December 2023.
3 years
since the latest rating was published.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Compassionate Herts Ltd: inspection record
Rated Good in December 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Alina Homecare St Albans & Hemel Hempstead Good, less than 0.1 miles away
- – Caremark Dacorum Not yet rated, less than 0.1 miles away
- G Doves Care Agency Ltd Good, less than 0.1 miles away
- G Empathy Care24 - Hertfordshire Good, less than 0.1 miles away
- RI Ethica Care Hemel Hempstead & St Albans Requires improvement, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 2 December 2023. Quoted under the Open Government Licence.
People were cared for by staff who had been recruited safely. There were enough suitably qualified staff available to support people at their preferred times.
Read the rest of CQC's summary
Staff had completed safeguarding training and were able to identify potential abuse and knew the reporting process. People had risk assessments completed to help keep them safe.
People were supported to take their medicines at the prescribed times. People were protected from the risk and spread of infection as staff followed current guidance and were provided with personal protective equipment.
The registered manager had systems and process in place to monitor the quality of the service. This included staff competency checks, spot checks and a range of audits.
People and their relatives spoke positively about the care they received, or the care provided to their family members. Staff felt supported by the registered manager.
The registered manager ensured they kept updated on any changes in regulation and their regulatory responsibilities.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kaltrina Bojaj
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 2 December 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Compassionate Herts Ltd
- Ownership type
- Organisation
- Companies House number
- 10000724 (opens Companies House)
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Compassionate Herts Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Compassionate Herts Ltd.
- When was Compassionate Herts Ltd last inspected?
- The Care Quality Commission's latest rating for Compassionate Herts Ltd was published on 2 December 2023.
- Who runs Compassionate Herts Ltd?
- Compassionate Herts Ltd is run by Compassionate Herts Ltd.
- What is Compassionate Herts Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 December 2023.
Contact
- Phone
- 01442 927420
- Address
- Suite W14, Imex House 575-599, Maxted Road, Hemel Hempstead Industrial Estate, Hemel Hempstead, HP2 7DX Map (opens Google Maps)
Compare nearby
- G Alina Homecare St Albans & Hemel Hempstead Good, less than 0.1 miles away
- – Caremark Dacorum Not yet rated, less than 0.1 miles away
- G Doves Care Agency Ltd Good, less than 0.1 miles away
- G Empathy Care24 - Hertfordshire Good, less than 0.1 miles away
- RI Ethica Care Hemel Hempstead & St Albans Requires improvement, less than 0.1 miles away