Amethyst Home Care Limited
Home care, Croydon
Good
Rated on
Rating from the Care Quality Commission.
Amethyst Home Care Limited: inspection record
Rated Good in November 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Inspected and rated 5 times since 2016. Rated Good in 2016, then Requires improvement in 2017, then Good in 2018 and November 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 74 Good home care services in Croydon, out of 88 with a rating.
About the service
From the Care Quality Commission's inspection report published 30 November 2022. Quoted under the Open Government Licence.
Amethyst Homecare Limited is a domiciliary care service providing personal care to people in their own homes. At the time of the inspection five people were receiving personal care. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
The registered manager had good oversight of the service. They cared for people directly and so had a good understanding of people's needs and preferences and made sure they were met. The registered manager understood their responsibility to notify CQC of significant events, such as allegations of abuse, as required by law, although there had not been any since our last inspection. The registered manager and staff understood their role and responsibilities. The registered manager engaged and consulted well with people using the service and staff. Staff felt well supported by the registered manager.
People received the right support in relation to risks, such as those relating to age and frailty. There were enough staff to support people safely and staff timekeeping was good. Staff received training in infection control practices, including the safe use of personal protective equipment (PPE) to reduce the risk of COVID19 transmission. People received the right support in relation to their medicines.
Read the full summary
People were supported to have maximum choice and control of their lives. Staff supported people in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice.
Staff received the training and support they needed to meet people's needs. People were supported to maintain their health and to see health and social care professionals when this was an agreed part of their care. People received food and drink of their choice.
People liked the staff who supported them and developed good relationships with them. People received consistency of care from a small number of staff who knew them well. People were supported to improve their independent living skills as far as possible and staff treated people with dignity and respect. People were involved in their care and their care plans were based on their individual needs and preferences. People were encouraged to raise any concerns or complaints.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 42 Rees Gardens, Croydon, CR0 6HR |
|---|---|
| Neighbourhood | South Norwood, Croydon |
| Phone | 020 3371 0408 |
| Registered manager | Berenice Kerchhoff |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 7 inspection reports, latest 30 November 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Amethyst Home Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07312830 (opens Companies House) |
Nearest alternatives
- – Peaceful Care Ltd Home care, 0.1 miles awayNot yet rated
- RI Unique Domiciliary Care Ltd Head Office Home care, 0.3 miles awayRequires improvement
- G Community Reablement Service Home care, 0.4 miles awayGood
- G London Care (Fellows Court) Home care, 0.5 miles awayGood
- G Right at Home Croydon Home care, 0.6 miles awayGood
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Amethyst Home Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Amethyst Home Care Limited.
- When was Amethyst Home Care Limited last inspected?
- The Care Quality Commission's latest rating for Amethyst Home Care Limited was published on 30 November 2022.
- Who runs Amethyst Home Care Limited?
- Amethyst Home Care Limited is run by Amethyst Home Care Limited.
- What is Amethyst Home Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 November 2022.