Homecare Southlodge
Home care, Merton
Good
Rated on
Rating from the Care Quality Commission.
Homecare Southlodge: inspection record
Rated Good in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2017. Rated Good in 2017, then Requires improvement in 2018, then Good in 2019 and August 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 43 Good home care services in Merton, out of 43 with a rating.
About the service
From the Care Quality Commission's inspection report published 23 August 2022. Quoted under the Open Government Licence.
Homecare Southlodge is a domiciliary care agency providing regulated activity personal care to 13 older people, some of which had disabilities. Care was delivered to people in their own homes.
What inspectors found
People received safe care, with any potential risks managed well. Medicines were safely administered with the provider ensuring any accidents or incidents were appropriately responded to. Staff understood how to safeguard people from the risk of abuse. Staff were safely recruited.
Staff received appropriate training and supervision to enable them to carry out their roles. People received additional support from healthcare professionals and were supported to maintain healthy diets.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff were compassionate and knew their jobs well. People felt well cared for and that their privacy and dignity was respected. Where they were able to, people were supported to be independent.
Care record were personalised and guided staff to ensure they could respond to individualised need. People were supported to express their end of life wishes. Any complaints were appropriately responded to.
The registered manager had good oversight and management of the service. They understood their responsibilities and worked in partnership to achieve positive outcomes.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Vestry Hall, London Road, Mitcham, CR4 3UD |
|---|---|
| Neighbourhood | Mitcham, Merton |
| Phone | 07738 939529 |
| Website | www.homecaresouthlodge.co.uk |
| Registered manager | Sandipika Herath |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 4 inspection reports, latest 23 August 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Southlodge care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07571433 (opens Companies House) |
Nearest alternatives
- G Ashling Homes Healthcare Ltd Home care, less than 0.1 miles awayGood
- G Faithful Care (UK) Limited Home care, less than 0.1 miles awayGood
- G Bluebird Care (Merton) Home care, 0.3 miles awayGood
- – Via Vita Homecare Ltd Home care, 0.3 miles awayNot yet rated
- – Rapid Improvement Care Agency Home care, 0.3 miles awayNo overall rating
Getting help from London Borough of Merton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Merton
- Ask for a care needs assessment
- Phone: 020 8545 4388, Monday to Friday, 9am to 5pm. Out of hours: 020 8770 5000
- Support for carers
- Paying for care: London Borough of Merton
Checked on the council's website, November 2026.
Common questions
- Does Homecare Southlodge provide nursing care?
- The Care Quality Commission's register does not list nursing care for Homecare Southlodge.
- When was Homecare Southlodge last inspected?
- The Care Quality Commission's latest rating for Homecare Southlodge was published on 23 August 2022.
- Who runs Homecare Southlodge?
- Homecare Southlodge is run by Southlodge care Limited.
- What is Homecare Southlodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 August 2022.