Rated Care Homes

YourLife (Poundbury)

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2018.

  • 3 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 56 of 60

    rated home care services in Dorset are rated Good, like this one.

YourLife (Poundbury): inspection record

Home care, Dorset

Rated Good in July 2023.

YourLife (Poundbury): inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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  3. G
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About the service

From the Care Quality Commission's inspection report published 19 July 2023. Quoted under the Open Government Licence.

The Yourlife Poundbury office is situated in Bowes Lyon Court, which is a retirement living development of 62 apartments. The service provides support to people living in these apartments and staff are on site 24 hours a day. At the time of our inspection the service was providing personal care to 3 people who resided in their own apartment within Bowes Lyon Court.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.

What inspectors found

People told us they felt safe with staff. People were protected from abuse and avoidable harm. We have made a recommendation about the recording and analysis of safeguarding events to ensure lessons are learnt and the likelihood of recurrence reduced.

Read the rest of CQC's summary

People received their care from a small, consistent team of care staff who knew people's care and support needs well.

People had support plans which directed staff how to care for people safely. Staff received the training to support people using a person-centred approach. They liaised with health and social care professionals when they needed an expert's input regarding people's health or additional equipment to continue to provide care safely.

Safe recruitment practices were followed, and appropriate checks completed to ensure that only suitable staff were employed. Staff received an appropriate induction and were well supported through a programme of regular supervision and training.

Medicines were managed and administered safely. People were supported to take their medicines safely by staff who had received training to administer medicines.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Questions to ask the service

  1. The last rating is 3 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Susan Marshall
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 19 July 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Yourlife Management Services LimitedBrand: Yourlife Management Services
Ownership type
Organisation
Companies House number
07153519 (opens Companies House)

Yourlife Management Services Limited runs 126 services in England, 21 of them in the South West. 101 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 22 have no rating yet.

Other services run by Yourlife Management Services Limited

  1. G
    Corbett Court Good. Home care, West Sussex, South East
  2. G
    Roswell Court Good. Home care, Devon
  3. G
    Weighbridge Court Good. Home care, Essex, East of England
  4. G
    Your Life (Basingstoke) Good. Home care, Hampshire, South East

See all 126 services run by Yourlife Management Services Limited

Getting help from Dorset Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does YourLife (Poundbury) provide nursing care?
The Care Quality Commission's register does not list nursing care for YourLife (Poundbury).
When was YourLife (Poundbury) last inspected?
The Care Quality Commission's latest rating for YourLife (Poundbury) was published on 19 July 2023.
Who runs YourLife (Poundbury)?
YourLife (Poundbury) is run by Yourlife Management Services Limited. It runs 126 services in England, 21 of them in the South West.
What is YourLife (Poundbury)'s CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 19 July 2023.

Contact

Phone
01305 267615
Address
Bowes Lyon Court, 2 Bowes Lyon Place, Dorchester, DT1 3DA Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. –
    Destiny healthcare Not yet rated, 0.1 miles away
  2. –
    Agincare UK Dorchester No overall rating, 0.2 miles away
  3. G
    Apex Prime Care - Dorchester Good, 0.2 miles away
  4. G
    Alina Homecare - Dorchester Good, 0.2 miles away
  5. O
    iDirect - West Dorset Outstanding, 0.2 miles away

See all home care services in Dorset

See all home care services in Dorchester