Rated Care Homes

The Caring Choice Limited

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 81 of 85

    rated home care services in Sheffield are rated Good, like this one.

The Caring Choice Limited: inspection record

Home care, Sheffield

Rated Good in September 2022, up from Requires improvement.

The Caring Choice Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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About the service

From the Care Quality Commission's inspection report published 2 September 2022. Quoted under the Open Government Licence.

The Caring Choice Limited is a domiciliary care service which provides personal care to people in their own homes. The service mainly provides support to older people. At the time of our inspection there were 28 people using the service.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do receive personal care, we also consider any wider social care provided.

What inspectors found

People were happy with the care and support they received. People were supported by staff who knew them well and had developed positive relationships with them. Staff respected people's preferences and treated people with dignity and respect.

Read the rest of CQC's summary

People felt safe when receiving care from the service. Some improvements were needed to ensure all risks to people were thoroughly assessed and mitigated. We have made a recommendation about risk assessment and management. Accidents and incidents were managed appropriately.

There were enough staff to meet people's needs at the right time. Staff turned up on time and delivered personalised care to each person. People received effective support with their medicines and there were suitable measures in place to prevent the spread of infections.

People's needs were assessed to check the service was suitable for them. People were involved in this process and they were supported to remain involved in decisions about their care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice.

Without exception, everyone told us the staff were kind and caring. People and their relatives described how staff were very good at communicating with them. The service was responsive to people's needs and flexible if any changes were needed. People and their relatives knew how to complain or raise any issues about the service, if they needed to.

The service was managed by an experienced registered manager. Everyone told us the service was well- organised. Staff were supported to deliver high-quality care through training, spot checks and supervision. The registered manager and senior staff completed a range of checks on the quality and safety of the service to identify any areas where it needed to improve.

The service had an open, transparent culture. Staff enjoyed their jobs and were all keen to deliver a person- centred service. Staff worked alongside other professionals to help ensure people received effective care

and support.

Questions to ask the service

  1. Safe was rated Requires improvement on 2 September 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. The last rating is 4 years old. Ask what has changed since then.
  3. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.

Registration details

Registered manager
Tara Wilkinson
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

4 inspection reports, latest 2 September 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
09427501 (opens Companies House)

Getting help from Sheffield City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does The Caring Choice Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for The Caring Choice Limited.
When was The Caring Choice Limited last inspected?
The Care Quality Commission's latest rating for The Caring Choice Limited was published on 2 September 2022.
Who runs The Caring Choice Limited?
The Caring Choice Limited is run by The Caring Choice Ltd.
What is The Caring Choice Limited's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 2 September 2022.

Contact

Address
20a Cowley Lane, Chapeltown, Sheffield, S35 1SY Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. –
    Hallam24 Healthcare No overall rating, 0.2 miles away
  2. G
    Emilia Jean Care Limited Good, 0.2 miles away
  3. G
    Home Instead Senior Care Good, 0.3 miles away
  4. G
    Visiting Angels Care Good, 1 mile away
  5. –
    JOY LIFE CARE SERVICES LTD Not yet rated, 1.1 miles away

See all home care services in Sheffield

See all home care services in Chapeltown