Excalibur Serviced Offices
- Home care
- Registered since 2016
- Redditch, Worcestershire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
70 of 83
rated home care services in Worcestershire are rated Good, like this one.
Excalibur Serviced Offices: inspection record
Rated Good in March 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Caremark (Redditch and Bromsgrove) Good, 0.9 miles away
- G Home Instead Redditch and Bromsgrove Good, 1.1 miles away
- G Eclipse HomeCare (Terryspring Court) Good, 1.2 miles away
- – Midway Supported Services Worcestershire No overall rating, 1.2 miles away
- – All For You Home Care Limited No overall rating, 1.5 miles away
What inspectors found
From the Care Quality Commission's inspection report published 20 March 2019. Quoted under the Open Government Licence.
About the service : Excalibur Serviced Offices is is registered to provide personal care to people in their own homes. is Excalibur Serviced Offices a domiciliary care agency. It provides personal care to people living in their own homes. At the time of this inspection visit, three people received personal care.
Read the rest of CQC's summary
The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion.
People's experience of using this service: ●People were safe using the service because staff understood how to protect people from abuse and harm. There were procedures to keep people safe and manage identified risks to people's care . ●People received support from staff who had the knowledge and skills to provide safe, effective care. Staff felt they had access to relevant training and were supervised and supported in their roles. ●Staff encouraged people to follow a healthy diet. People made their own decisions or were given support to do so in their best interests. ●Staff promoted people's privacy, dignity and diversity and had caring positive relationships with the people they supported. ●Relatives and staff were happy with how the service was managed. There were systems in place to monitor the quality of the service and any risks or incidents. ●Staff felt supported in their roles. felt they were fully supported by the registered manager and were included in any developments of the service .
More information is in the Detailed Findings below.
Questions to ask the service
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Conrad Miles
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 20 March 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- MADeBA Care Ltd
- Ownership type
- Organisation
- Companies House number
- 07433156 (opens Companies House)
MADeBA Care Ltd runs 2 services, all in the West Midlands. 1 is rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by MADeBA Care Ltd
- RI Miles House - 4 Hentland Close Requires improvement. Care home, Worcestershire
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Excalibur Serviced Offices provide nursing care?
- The Care Quality Commission's register does not list nursing care for Excalibur Serviced Offices.
- When was Excalibur Serviced Offices last inspected?
- The Care Quality Commission's latest rating for Excalibur Serviced Offices was published on 20 March 2019.
- Who runs Excalibur Serviced Offices?
- Excalibur Serviced Offices is run by MADeBA Care Ltd. It runs 2 services, all in the West Midlands.
- What is Excalibur Serviced Offices's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 March 2019.
Contact
- Phone
- 01527 909435
- Address
- Securehold Business Centre, Studley Road, Redditch, B98 7LG Map (opens Google Maps)
Compare nearby
- G Caremark (Redditch and Bromsgrove) Good, 0.9 miles away
- G Home Instead Redditch and Bromsgrove Good, 1.1 miles away
- G Eclipse HomeCare (Terryspring Court) Good, 1.2 miles away
- – Midway Supported Services Worcestershire No overall rating, 1.2 miles away
- – All For You Home Care Limited No overall rating, 1.5 miles away