Midway Supported Services Worcestershire
- Home care
- Registered since 2023
- Redditch, Worcestershire, West Midlands
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
This month
The latest rating was published.
93%
of rated home care services in Worcestershire are Good or Outstanding (82% across the West Midlands, 88% across England).
Midway Supported Services Worcestershire: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Caremark (Redditch and Bromsgrove) (Good, 0.8 miles away) and Eclipse HomeCare (Terryspring Court) (Good, 0.9 miles away).
Nearest home care services:
- G Caremark (Redditch and Bromsgrove) Good, 0.8 miles away
- G Eclipse HomeCare (Terryspring Court) Good, 0.9 miles away
- – All For You Home Care Limited No overall rating, 1.1 miles away
- – Step Up Training and Care Ltd Not yet rated, 1.2 miles away
- G Stoke Heath Homecare Ltd Good, 1.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 19 October 2026 (assessment visit 18 August 2026). Quoted under the Open Government Licence.
We carried out this assessment on 24 August and 8 September 2026. This was the first inspection for this service. We carried out an unannounced assessment in response to concerns about some aspects of the care people were receiving. We found people were safe and well cared for. The service provided people with care that was person centered and responsive to their needs. The provider reviewed feedback and took actions where required to ensure care remained safe.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Evidence showed the service met the principles of ‘Right support, right care, right culture’ and people received safe, person-centred and outcomes focused care and support.
There were enough suitably trained and experienced staff to meet people’s comprehensive needs which included physical disability, learning disability, sensory needs and health needs. The provider had systems and processes to enable people to feedback about their care.
People’s health needs were responded to in a timely way and staff supported people to access health services where needed.
There were effective systems of management and governance in the service.
People had the right amount of support to meet their needs and to provide them with support to access and engage with the local community.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this [service. This key question has been rated Good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated Good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated Good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated Good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated Good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sarah Meah
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Midway Care LtdBrand: City and County Healthcare Group
- Ownership type
- Organisation
- Companies House number
- 06470043 (opens Companies House)
Midway Care Ltd runs 10 services, all in the West Midlands. 6 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 3 have no rating yet.
Other services run by Midway Care Ltd
- G Alcott Lane Good. Care home, Solihull
- G Bell Lane Good. Care home, Birmingham
- G Cole Bank Road Good. Care home, Birmingham
- G Coleshill Road Good. Care home, Solihull
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Midway Supported Services Worcestershire provide nursing care?
- The Care Quality Commission's register does not list nursing care for Midway Supported Services Worcestershire.
- When was Midway Supported Services Worcestershire last inspected?
- The Care Quality Commission's latest rating for Midway Supported Services Worcestershire was published on 19 October 2026.
- Who runs Midway Supported Services Worcestershire?
- Midway Supported Services Worcestershire is run by Midway Care Ltd. It runs 10 services, all in the West Midlands.
- What is Midway Supported Services Worcestershire's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0121 706 9902
- Address
- The Forge, 164 Evesham Road, Redditch, B97 5ER Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Caremark (Redditch and Bromsgrove) (Good, 0.8 miles away) and Eclipse HomeCare (Terryspring Court) (Good, 0.9 miles away).
Nearest home care services:
- G Caremark (Redditch and Bromsgrove) Good, 0.8 miles away
- G Eclipse HomeCare (Terryspring Court) Good, 0.9 miles away
- – All For You Home Care Limited No overall rating, 1.1 miles away
- – Step Up Training and Care Ltd Not yet rated, 1.2 miles away
- G Stoke Heath Homecare Ltd Good, 1.2 miles away