Rose Care Suffolk Ltd
- Home care
- Dementia care
- Registered since 2011
- Suffolk, East of England
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Good to Outstanding.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
18 of 141
rated home care services in Suffolk are rated Outstanding, like this one.
Rose Care Suffolk Ltd: inspection record
Rated Outstanding in January 2020, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Margery Girling House Good, 0.9 miles away
- – AMC Care Ltd Not yet rated, 2.8 miles away
- – J&M Homecare Not yet rated, 4.1 miles away
- G Rosebank Park Good, 4.2 miles away
- G Angels By Classic (Healthcare At Home) Limited Good, 6.7 miles away
About the service
From the Care Quality Commission's inspection report published 1 January 2020. Quoted under the Open Government Licence.
Rose Care Ltd is a domiciliary care agency providing personal care and support to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection there were 74 people receiving personal care.
What inspectors found
The service was extremely well-led. The service had a history of delivering high quality care to people in the community. There were robust audits and checks to ensure the service was delivering high quality care. People were consulted about the care provided and their views were valued and used to drive the continuous improvement in the service.
Read the rest of CQC's summary
People told us they received very personalised care which met their needs. The service had developed a Rose Care Club, which supported people to access the community they lived in and develop friendships with others. There was a complaints procedure in place and people's concerns and complaints were addressed in a timely manner.
People were provided with care and support by compassionate and respectful care workers. People's rights to privacy, dignity and independence were promoted and respected.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Where people required support with their health and dietary needs, this was provided. Care workers received training in meeting people's needs.
The risks to people were assessed and mitigated. Where people required support with their medicines this was done safely. There were enough care workers to undertake the planned visits to people and recruitment of care workers was undertaken safely. There were systems in place to reduce the risks of cross contamination.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Laura Nash
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 1 January 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Rose Care Suffolk Limited
- Ownership type
- Organisation
- Companies House number
- 07626204 (opens Companies House)
Rose Care Suffolk Limited runs 2 services, all in the East of England. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Rose Care Suffolk Limited
- – Rose Care Norfolk Not yet rated. Home care, Norfolk
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Rose Care Suffolk Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Rose Care Suffolk Ltd.
- When was Rose Care Suffolk Ltd last inspected?
- The Care Quality Commission's latest rating for Rose Care Suffolk Ltd was published on 1 January 2020.
- Who runs Rose Care Suffolk Ltd?
- Rose Care Suffolk Ltd is run by Rose Care Suffolk Limited. It runs 2 services, all in the East of England.
- What is Rose Care Suffolk Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 1 January 2020.
Contact
- Phone
- 01394 670281
- Address
- 107 High Road West, Felixstowe, IP11 9AJ Map (opens Google Maps)
Compare nearby
- G Margery Girling House Good, 0.9 miles away
- – AMC Care Ltd Not yet rated, 2.8 miles away
- – J&M Homecare Not yet rated, 4.1 miles away
- G Rosebank Park Good, 4.2 miles away
- G Angels By Classic (Healthcare At Home) Limited Good, 6.7 miles away