Margery Girling House
- Home care
- Dementia care
- Registered since 2016
- Suffolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
108 of 141
rated home care services in Suffolk are rated Good, like this one.
Margery Girling House: inspection record
Rated Good in February 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Rose Care Suffolk Ltd Outstanding, 0.9 miles away
- – AMC Care Ltd Not yet rated, 3.1 miles away
- – J&M Homecare Not yet rated, 5.1 miles away
- G Rosebank Park Good, 5.1 miles away
- – Hales Group Limited - Ipswich No overall rating, 7 miles away
About the service
From the Care Quality Commission's inspection report published 25 February 2020. Quoted under the Open Government Licence.
Margery Girling House is a domiciliary care service providing personal care in a sheltered housing complex. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection there were 34 people living in the complex and 31 of these people received personal care support. Some of these people were living with dementia.
What inspectors found
People received a service which had systems to reduce the risks of avoidable harm and abuse. There were enough staff to provide people with the care they required. Recruitment of staff was done safely. People received their medicines safely and in lines with their needs and the service's procedures. People were safeguarded by the service's infection control procedures.
Read the rest of CQC's summary
Staff received the training they needed to meet people's needs effectively. Where people required support with their health and dietary needs, this was assessed and provided. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by staff who were caring and respectful. People's rights to independence, dignity and privacy were promoted and respected.
People's needs were assessed, planned for and met. People's decisions about their care were valued and respected, this included their end of life decisions, where appropriate. There was a complaints procedure and people's concerns and complaints were responded to and addressed.
There were systems to assess and monitor the service provided. Any shortfalls were identified and addressed to provide people with good quality care at all times.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Tina Chapman
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 25 February 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- IP16460R (opens Companies House)
Orwell Housing Association Limited runs 17 services, all in the East of England. 17 are rated Good or Outstanding.
Other services run by Orwell Housing Association Limited
- G Beaumont House Good. Home care, Essex
- G Blackbourne View Good. Home care, Suffolk
- G Deben View Good. Home care, Suffolk
- G Emily Bray House Good. Home care, Suffolk
See all 17 services run by Orwell Housing Association Limited
Getting help from Suffolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Suffolk County Council
- Ask for a care needs assessment
- Phone: 0800 917 1109, Monday to Friday, 8am to 5pm (excluding bank holidays)
- Support for carers
- Paying for care: Suffolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Margery Girling House provide nursing care?
- The Care Quality Commission's register does not list nursing care for Margery Girling House.
- When was Margery Girling House last inspected?
- The Care Quality Commission's latest rating for Margery Girling House was published on 25 February 2020.
- Who runs Margery Girling House?
- Margery Girling House is run by Orwell Housing Association Limited. It runs 17 services, all in the East of England.
- What is Margery Girling House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 February 2020.
Contact
- Phone
- 01394 285871
- Address
- Gosford Way, Felixstowe, IP11 9PE Map (opens Google Maps)
Compare nearby
- O Rose Care Suffolk Ltd Outstanding, 0.9 miles away
- – AMC Care Ltd Not yet rated, 3.1 miles away
- – J&M Homecare Not yet rated, 5.1 miles away
- G Rosebank Park Good, 5.1 miles away
- – Hales Group Limited - Ipswich No overall rating, 7 miles away