Real Life Options - West Midlands Supported Living and Outreach Services
- Home care
- Registered since 2017
- Central Coventry, Coventry, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
49 of 65
rated home care services in Coventry are rated Good, like this one.
Real Life Options - West Midlands Supported Living and Outreach Services: inspection record
Rated Good in November 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Asher Excellent Requires improvement, less than 0.1 miles away
- – British Elderly Care Coventry Not yet rated, less than 0.1 miles away
- – Litmus Care Midlands Not yet rated, less than 0.1 miles away
- – Lustro Limited Offices Not yet rated, less than 0.1 miles away
- O People Partners Outstanding, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 2 November 2019. Quoted under the Open Government Licence.
Real Life Options - West Midlands Supported Living and Outreach Services provides care and support for people with learning disabilities or an autism spectrum disorder.
Read the rest of CQC's summary
Real Life Options – West Midlands Supported Living and Outreach Services was supporting 10 people at the time of our inspection but only one person received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
There were enough staff to ensure people were safe. Where risks associated with people's health and wellbeing had been identified, plans were in place to manage those risks while ensuring people could remain independent. Staff had received training to safeguard people from abuse and knew how to report concerns.
Read the rest of CQC's summary
People's care was person centred and was responsive to their individual needs. Staff had received training to understand how to support them well. Care records provided information in relation to people's backgrounds, interests and care needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; systems supported this practice. The registered manager ensured care was based upon good practice guidance to help ensure people received an effective service. Promoting independence was encouraged and people were offered choices.
The manager and staff team worked closely with external healthcare professionals to ensure people's health and wellbeing was maintained.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jessica Manhas
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 2 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Real Life OptionsBrand: Real Life Options
- Ownership type
- Organisation
- Companies House number
- 02699638 (opens Companies House)
Real Life Options runs 15 services in England, 2 of them in the West Midlands. 13 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Real Life Options
- G Real Life Options - 18 Bisley Drive Good. Care home, South Tyneside, North East
- G Real Life Options - 2 Frederick Street Good. Care home, Stockton-on-Tees, North East
- G Real Life Options - 90 Capel Gardens Good. Care home, Harrow, London
- G Real Life Options - 96 Bishopton Road Good. Care home, Stockton-on-Tees, North East
Getting help from Coventry City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Coventry City Council
- Ask for a care needs assessment
- Phone: 024 7683 3003, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Coventry City Council
Checked on the council's website, November 2026.
Common questions
- Does Real Life Options - West Midlands Supported Living and Outreach Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Real Life Options - West Midlands Supported Living and Outreach Services.
- When was Real Life Options - West Midlands Supported Living and Outreach Services last inspected?
- The Care Quality Commission's latest rating for Real Life Options - West Midlands Supported Living and Outreach Services was published on 2 November 2019.
- Who runs Real Life Options - West Midlands Supported Living and Outreach Services?
- Real Life Options - West Midlands Supported Living and Outreach Services is run by Real Life Options. It runs 15 services in England, 2 of them in the West Midlands.
- What is Real Life Options - West Midlands Supported Living and Outreach Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 November 2019.
Contact
- Phone
- 024 7658 2123
- Address
- 5, Sherbourne House, Humber Avenue, Coventry, CV1 2AQ Map (opens Google Maps)
Compare nearby
- RI Asher Excellent Requires improvement, less than 0.1 miles away
- – British Elderly Care Coventry Not yet rated, less than 0.1 miles away
- – Litmus Care Midlands Not yet rated, less than 0.1 miles away
- – Lustro Limited Offices Not yet rated, less than 0.1 miles away
- O People Partners Outstanding, less than 0.1 miles away