Phoenix Care (Havering) Limited
Home care, Havering
Good
Rated on
Rating from the Care Quality Commission.
Phoenix Care (Havering) Limited: inspection record
Rated Good in December 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2018. Rated Good in 2018 and December 2023.
It has been rated Good at every inspection since 2018. The latest rating was published about 3 years ago.
How it compares locally
- One of 59 Good home care services in Havering, out of 66 with a rating.
About the service
From the Care Quality Commission's inspection report published 29 December 2023. Quoted under the Open Government Licence.
Phoenix Care (Havering) Limited is a domiciliary care agency based in the London Borough of Havering. The service provides personal care to adults in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
At the time of our inspection, the service provided personal care to 15 people.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit 11C, Elms Industrial Estate, Church Road, Harold Wood, Romford, RM3 0JU |
|---|---|
| Neighbourhood | Harold Wood, Havering |
| Phone | 01708 607869 |
| Registered manager | Sharon Lockey |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 29 December 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Phoenix Care (Havering) Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10611047 (opens Companies House) |
Nearest alternatives
- G Excelle Home Care Home care, less than 0.1 miles awayGood
- G FHL Care Home care, less than 0.1 miles awayGood
- – New Option Support Limited - Main Office Home care, less than 0.1 miles awayNot yet rated
- – Visiting Angels East London Home care, less than 0.1 miles awayNot yet rated
- G Bluebird Care (Benfleet, Hadleigh & Canvey Island) Home care, 0.2 miles awayGood
Getting help from London Borough of Havering
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Havering
- Ask for a care needs assessment
- Phone: 01708 432000, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01708 433999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Havering
Checked on the council's website, November 2026.
Common questions
- Does Phoenix Care (Havering) Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Phoenix Care (Havering) Limited.
- When was Phoenix Care (Havering) Limited last inspected?
- The Care Quality Commission's latest rating for Phoenix Care (Havering) Limited was published on 29 December 2023.
- Who runs Phoenix Care (Havering) Limited?
- Phoenix Care (Havering) Limited is run by Phoenix Care (Havering) Limited.
- What is Phoenix Care (Havering) Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 December 2023.