Care Solutions Recruitment Agency Ltd

Care Solutions Recruitment Agency Limited provides personal care support to people in their own home. At the time of our inspection three people were receiving support. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.

People received support from staff that knew them well and had the knowledge and skills to undertake their roles. People received support from the same care workers. They had built friendly caring relationships with them and staff provided people with personalised care and support. Care workers were punctual and stayed the required length of time to provide people with the level of support they required.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were involved in their care. Staff engaged with people and understood their preferences and how they liked to be supported.