Amber Home Care
- Home care
- Dementia care
- Registered since 2012
- Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
67 of 79
rated home care services in Somerset are rated Good, like this one.
Amber Home Care: inspection record
Rated Good in October 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Swallow Good, 0.6 miles away
- G Safe and Sound Homecare Services Good, 0.7 miles away
- G Divine HomeCare Solutions Good, 1.3 miles away
- RI Greenways Live-In Care Ltd Requires improvement, 2.1 miles away
- G Spire Homecare (Midsomer) Good, 2.1 miles away
About the service
From the Care Quality Commission's inspection report published 18 October 2019. Quoted under the Open Government Licence.
Amber Home Care is a domiciliary care service providing care and support for people living in their own homes. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
Read the rest of CQC's summary
At the time of inspection 32 people were receiving personal care.
What inspectors found
People were happy and complimentary of the service they received. One person commented "There are carers and there are carers … these are people who do their job because they want to and not because they have to … all the girls are lovely."
Read the rest of CQC's summary
Staff were safely recruited and undertook the relevant training to do their jobs properly. They were supervised in their practice and the staff team consisted of new and long-standing members of staff who knew people well.
The service had experienced some staffing issues with unplanned and planned leave. The registered manager and deputy manager were covering care visits to manage the shortfall. They were actively recruiting for more staff.
People and their relatives were involved in planning people's care. People's choices and preferences were respected. People were supported to ensure they maintained other health care appointments.
People were kept safe by staff who had a good understanding of what abuse was. People received their medicines on time.
People were protected from risks which had been assessed and recorded. Staff undertook good infection control procedures.
People were supported to eat nutritious meals where this was part of their care package.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager maintained an oversight of the service. They knew each person and their families well. People were complimentary of the service and had confidence in the registered manager to lead the service. One person said, "A good consistent service … it's very odd if anything goes wrong … you have a
nice personal service, very friendly."
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Karen Miller
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 18 October 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Amber Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 05334377 (opens Companies House)
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Amber Home Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Amber Home Care.
- When was Amber Home Care last inspected?
- The Care Quality Commission's latest rating for Amber Home Care was published on 18 October 2019.
- Who runs Amber Home Care?
- Amber Home Care is run by Amber Home Care Ltd.
- What is Amber Home Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 October 2019.
Contact
- Phone
- 01761 412011
- Address
- Somerset Barn, The Old Redhouse Farm, Stratton-on-the-Fosse, Near Radstock, BA3 4QE Map (opens Google Maps)
Compare nearby
- G Swallow Good, 0.6 miles away
- G Safe and Sound Homecare Services Good, 0.7 miles away
- G Divine HomeCare Solutions Good, 1.3 miles away
- RI Greenways Live-In Care Ltd Requires improvement, 2.1 miles away
- G Spire Homecare (Midsomer) Good, 2.1 miles away