Ace Care Professionals Ltd
- Home care
- Registered since 2017
- Meadowbank, Cheshire West and Chester, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
46 of 54
rated home care services in Cheshire West and Chester are rated Good, like this one.
Ace Care Professionals Ltd: inspection record
Rated Good in November 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
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- – Marbury Health Care Ltd Not yet rated, 0.6 miles away
- RI Weaver Lodge Requires improvement, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 3 November 2020. Quoted under the Open Government Licence.
Ace Care Professionals is a domiciliary care agency providing personal care to 12 people at the time of the inspection. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People felt safe with the staff team and felt that positive working relationships had been fostered. Staff were aware of types of abuse that could occur, had received training in safeguarding and were familiar with processes to raise these. Swift action was taken by the registered manager to address any issues and learn lessons.
Read the rest of CQC's summary
Staffing levels met the needs of people. The staff team had been given additional training in Covid 19 awareness to reflect the pandemic to minimise the risk of infection spreading.
Effective systems were in place to support people with their medicines, which were documented, audited in real time with training and staff competencies carried out. The risks faced by people when being supported were assessed, up to date and reviewed.
People told us that the service was well run and well organised with their views being regularly sought as to the quality of the support they received.
Supervision and spot-checks were carried out on staff performance and regular audits were carried out to further check on the quality of the service provided.
The registered manager had the experience and skills to manage the service and was aware of the requirements to notify CQC of any adverse events.
Support plans provided a person-centred approach to care and the service had sought to liaise with other agencies as part of the support they provided.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Susan Jones
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 3 November 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ace Care Professionals Limited
- Ownership type
- Organisation
- Companies House number
- 08038452 (opens Companies House)
Getting help from Cheshire West and Chester Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire West and Chester Council
- Ask for a care needs assessment
- Phone: 0300 123 7034
- Support for carers
- Paying for care: Cheshire West and Chester Council
Checked on the council's website, November 2026.
Common questions
- Does Ace Care Professionals Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ace Care Professionals Ltd.
- When was Ace Care Professionals Ltd last inspected?
- The Care Quality Commission's latest rating for Ace Care Professionals Ltd was published on 3 November 2020.
- Who runs Ace Care Professionals Ltd?
- Ace Care Professionals Ltd is run by Ace Care Professionals Limited.
- What is Ace Care Professionals Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 November 2020.
Contact
- Phone
- 01606 597070
- Address
- Suite A1, Wharton Park House, Nat Lane, Winsford, CW7 3BS Map (opens Google Maps)
Compare nearby
- – Cheshire Support Services No overall rating, less than 0.1 miles away
- – Evolving Care Ltd Winsford Not yet rated, less than 0.1 miles away
- RI Archangel Home Care Requires improvement, 0.6 miles away
- – Marbury Health Care Ltd Not yet rated, 0.6 miles away
- RI Weaver Lodge Requires improvement, 0.9 miles away