Archangel Home Care
- Home care
- Dementia care
- Registered since 2010
- Meadowbank, Cheshire West and Chester, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
4 of 54
rated home care services in Cheshire West and Chester are rated Requires improvement, like this one.
Archangel Home Care: inspection record
Rated Requires improvement in May 2022, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Ace Care Professionals Ltd (Good, 0.6 miles away) and Spiritual Inspiration Ltd (Good, 2.5 miles away).
Nearest home care services:
- – Marbury Health Care Ltd Not yet rated, less than 0.1 miles away
- G Ace Care Professionals Ltd Good, 0.6 miles away
- – Cheshire Support Services No overall rating, 0.6 miles away
- – Evolving Care Ltd Winsford Not yet rated, 0.6 miles away
- RI Weaver Lodge Requires improvement, 1 mile away
About the service
From the Care Quality Commission's inspection report published 14 May 2022. Quoted under the Open Government Licence.
This domiciliary care service is owned by Archangel Enterprises Limited and is registered to provide personal care to adults within their own homes. The agency offers support primarily to people with a learning disability mainly within the Winsford and Northwich areas of Cheshire. The service is run from an office situated on the outskirts of Winsford. The service provides care and support to both people living in 'supported living' settings and people living in their own home. Supported living settings are designed so that people can live in their own home as independently as possible. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our visit 57 people were being supported by the service.
What inspectors found
Right Support Improvements were required so everyone receiving support could develop and pursue their interests.
Read the rest of CQC's summary
People were supported by staff who had the skills and knowledge to meet their individual needs.
Competent staff supported people to manage their medicines. Medicine care plans clearly described people's individual needs.
People were supported to participate in some activities of their choice. Some people and their relatives did not feel they had enough opportunities to undertake activities of their choice.
People were supported with their communication. Staff understood and supported people with their individual communication styles. Information was not consistently made available in accessible formats, such as, easy read and pictorial.
Staff supported people to make decisions following best practice in decision making. People were offered some daily choices and staff respected people's views.
Right Care Risks associated to people's care and choices were set out in their care records, but improvements were
required to ensure all risks were individual to the person, held sufficient detail and were regularly reviewed.
People were not always supported by a consistent staff team. This was due to a high turnover of staff. Staff and relatives told us this impacted on people's lives.
People received compassionate care from staff they described as kind. Staff respected people's privacy and dignity.
Right Culture Some staff had left recently and the remaining staff team were stretched to ensure sufficient staffing levels were maintained.
Some people and those important to them were not always involved in planning and reviewing their care. The registered manager was working to address this.
Questions to ask the service
- Safe was rated Requires improvement on 14 May 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 14 May 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Claire Steadman
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 14 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Archangel Enterprises Limited
- Ownership type
- Organisation
- Companies House number
- 05205432 (opens Companies House)
Archangel Enterprises Limited runs 5 services in England, 2 of them in the North West. 1 is rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Archangel Enterprises Limited
- G Archangel Home Care - Staffordshire Branch Good. Home care, Stoke-on-Trent, West Midlands
- RI Heathfield House Requires improvement. Care home, Staffordshire, West Midlands
- RI The Loont Requires improvement. Care home, Cheshire West and Chester
- – Archangel Home Care No overall rating. Home care, Nottingham, East Midlands
Getting help from Cheshire West and Chester Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire West and Chester Council
- Ask for a care needs assessment
- Phone: 0300 123 7034
- Support for carers
- Paying for care: Cheshire West and Chester Council
Checked on the council's website, November 2026.
Common questions
- Does Archangel Home Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Archangel Home Care.
- When was Archangel Home Care last inspected?
- The Care Quality Commission's latest rating for Archangel Home Care was published on 14 May 2022.
- Who runs Archangel Home Care?
- Archangel Home Care is run by Archangel Enterprises Limited. It runs 5 services in England, 2 of them in the North West.
- What is Archangel Home Care's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 14 May 2022.
Contact
- Phone
- 01606 869051
- Address
- Meridian House, Winsford Industrial Estate, Winsford, CW7 3QG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Ace Care Professionals Ltd (Good, 0.6 miles away) and Spiritual Inspiration Ltd (Good, 2.5 miles away).
Nearest home care services:
- – Marbury Health Care Ltd Not yet rated, less than 0.1 miles away
- G Ace Care Professionals Ltd Good, 0.6 miles away
- – Cheshire Support Services No overall rating, 0.6 miles away
- – Evolving Care Ltd Winsford Not yet rated, 0.6 miles away
- RI Weaver Lodge Requires improvement, 1 mile away