Yes Care Limited
Home care, Ealing
Requires improvement
Rated on
Rating from the Care Quality Commission.
Yes Care Limited: inspection record
Rated Requires improvement in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2020. Rated Inadequate in 2020, then Requires improvement in 2020 and April 2023.
The latest rating was published about 4 years ago.
How it compares locally
- One of 5 Requires improvement home care services in Ealing, out of 64 with a rating.
About the service
From the Care Quality Commission's inspection report published 22 April 2023. Quoted under the Open Government Licence.
Yes Care Limited is a domiciliary care agency providing personal care and support to people living in their own homes. At the time of our inspection one person was using the service.
What inspectors found
The provider had quality monitoring processes in place to help monitor and improve service delivery. However, these were not always effective as they had not identified the areas where improvements were required which we identified during the inspection.
We made recommendations that the provider consider national guidance for best practice regarding the principles of the Mental Capacity Act (2004) around consent to care and that they consider current guidance on administering medicines and act to update their practice.
Read the full summary
People were not always supported to have maximum choice and control of their lives and staff did not support them in the least restrictive way possible and in their best interests; the policies and systems in the service did not support this practice.
The provider assessed risks to people's safety and wellbeing. Staff received training and supervision and the provider undertook spot checks to help ensure best practice was followed.
The person was supported by the same staff which provided consistency.
Questions to ask the service
- Safe was rated Requires improvement on 22 April 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 22 April 2023. Ask about staff training and how health appointments are arranged.
- Responsive was rated Requires improvement on 22 April 2023. Ask to see how care plans are kept up to date, how complaints are handled.
- Well-led was rated Requires improvement on 22 April 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Contact and registration details
| Address | Allied Sanif House, 412 Greenford Road, Greenford, UB6 9AH |
|---|---|
| Neighbourhood | Greenford, Ealing |
| Phone | 020 8004 6333 |
| Website | www.yescare.co.uk |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 4 inspection reports, latest 22 April 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Yes Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09988907 (opens Companies House) |
Nearest alternatives
- – Lotus Community Care Service Home care, 0.6 miles awayNo overall rating
- G Hartwig Care (Turnberry Court) Home care, 0.6 miles awayGood
- – Renewed Care Solutions - Main Office Home care, 0.6 miles awayNo overall rating
- G Hanwell Community Centre Home care, 0.8 miles awayGood
- – Angeliquecare Ltd Home care, 1 mile awayNot yet rated
Getting help from London Borough of Ealing
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Ealing
- Ask for a care needs assessment
- Phone: 020 8825 8000
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Ealing
Checked on the council's website, November 2026.
Common questions
- Does Yes Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Yes Care Limited.
- When was Yes Care Limited last inspected?
- The Care Quality Commission's latest rating for Yes Care Limited was published on 22 April 2023.
- Who runs Yes Care Limited?
- Yes Care Limited is run by Yes Care Limited.
- What is Yes Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 22 April 2023.