Wilnash Care Limited
- Home care
- Dementia care
- Registered since 2012
- Potters Bar, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Inadequate in 2016, most recently Good in June 2020.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Wilnash Care Limited: inspection record
Rated Good in June 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G One Step Domiciliary Care Good, 0.2 miles away
- G St Michaels Support & Care Good, 0.2 miles away
- G Home Instead Cuffley, Cheshunt & Harlow Good, 0.3 miles away
- – Herts Healthcare Ltd Not yet rated, 0.4 miles away
- – Holistic Healthcare Hertfordshire Not yet rated, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 30 June 2020. Quoted under the Open Government Licence.
Wilnash Care Limited is a domiciliary care agency providing personal care to people living in their own homes and flats. At the time of our inspection the service was providing care and support to 27 people.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People told us that they felt safe and were supported by consistent, reliable staff. Staff understood their responsibilities with regards to safeguarding people and they had received training. There were systems in place to safeguard people from the risk of possible harm. The service had robust recruitment procedures in place.
Read the rest of CQC's summary
People's needs had been assessed and they had been involved in planning their care and deciding how their care was provided. Each person had a detailed care plan which was reflective of their needs and had been reviewed regularly. Staff were knowledgeable about the people they were supporting and provided personalised care.
Medicines were being managed well and staff followed good infection control practices.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There was a positive culture throughout the service. Staff told us, they enjoyed working there and they were well supported by the management team. Staff felt valued and were committed to the people they were supporting.
There was positive leadership at the service and people and staff spoke highly of the registered manager. Senior staff were committed to ensuring people received quality care and there were quality assurance systems in place to monitor all aspects of the service.
People told us they felt listened to. No formal complaints had been raised at the service; however, there was a procedure in place should any concerns be raised.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Lynda Sandi
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 30 June 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Wilnash Care Limited
- Ownership type
- Organisation
- Companies House number
- 06579131 (opens Companies House)
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Wilnash Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Wilnash Care Limited.
- When was Wilnash Care Limited last inspected?
- The Care Quality Commission's latest rating for Wilnash Care Limited was published on 30 June 2020.
- Who runs Wilnash Care Limited?
- Wilnash Care Limited is run by Wilnash Care Limited.
- What is Wilnash Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 June 2020.
Contact
- Phone
- 01707 830037
- Address
- Hollies House, Suite A, 230 High Street, Potters Bar, EN6 5BL Map (opens Google Maps)
Compare nearby
- G One Step Domiciliary Care Good, 0.2 miles away
- G St Michaels Support & Care Good, 0.2 miles away
- G Home Instead Cuffley, Cheshunt & Harlow Good, 0.3 miles away
- – Herts Healthcare Ltd Not yet rated, 0.4 miles away
- – Holistic Healthcare Hertfordshire Not yet rated, 0.4 miles away