Rosemont Care Limited t/a Rosemont Care
Home care, Havering
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Rosemont Care Limited t/a Rosemont Care: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2018. Rated Good in 2018 and June 2026.
It has been rated Good at every inspection since 2018. The latest rating was published 4 months ago.
What inspectors found
From the Care Quality Commission's assessment published 17 June 2026 (assessment visit 22 April 2026). Quoted under the Open Government Licence.
Date of assessment: 19 May 2026
Rosemont Care Limited provides domiciliary care to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
Read the full summary
We undertook an announced inspection visit to the service on the 19 May 2026. We have undertaken a comprehensive inspection which means we have reviewed all the quality statements. As a result of this inspection, we have rated the service as good for safe, effective, caring, responsive and well-led and good overall.
We spoke with people who used the service, their relatives, and staff to seek their views about the service.
The service demonstrated effective safeguarding systems, ensuring people were protected from the risk of abuse. Staff were provided with clear guidance on recognising and reporting safeguarding concerns, and robust recruitment procedures ensured staff suitability.
Care delivery was person-centred, with people’s equality characteristics assessed and supported appropriately. Staff promoted independence, respected privacy and dignity, and developed positive relationships with those they supported. People had maximum choice and control, with care delivered in the least restrictive manner and in their best interests.
Staff were knowledgeable and responsive to people’s needs, including safe support with medicines and adherence to infection prevention and control procedures. Staffing levels were well managed, ensuring continuity and consistency of care.
Governance systems were effective, with regular audits and quality assurance processes in place to monitor performance and identify improvements. Feedback from people and their relatives was actively sought and used to enhance service delivery.
The management team was viewed positively, fostering a supportive and open culture. Staff reported feeling supported. The registered manager worked collaboratively with health and social care professionals to ensure coordinated, effective care.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment, we rated this key question good. At this assessment, the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Supported Living | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good | |
| Homecare | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good |
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit 2-3 Maldon Road, Romford, RM7 0JB |
|---|---|
| Neighbourhood | Romford, Havering |
| Phone | 01708 505511 |
| Registered manager | Ekem Tongogara |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 4 August 2018 (opens the Care Quality Commission website) Latest assessment published 17 June 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Rosemont Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07334693 (opens Companies House) |
Nearest alternatives
- G Chosen Services UK Limited Home care, 0.6 miles awayGood
- G Affinia Healthcare Limited Home care, 0.7 miles awayGood
- – Blak Diamond Main Office Home care, 0.7 miles awayNot yet rated
- – Jcolt Support Solutions Ltd Home care, 0.8 miles awayNot yet rated
- RI Nomase Care Ltd - Chadwell Heath Home care, 0.8 miles awayRequires improvement
Getting help from London Borough of Havering
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Havering
- Ask for a care needs assessment
- Phone: 01708 432000, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01708 433999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Havering
Checked on the council's website, November 2026.
Common questions
- Does Rosemont Care Limited t/a Rosemont Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Rosemont Care Limited t/a Rosemont Care.
- When was Rosemont Care Limited t/a Rosemont Care last inspected?
- The Care Quality Commission's latest rating for Rosemont Care Limited t/a Rosemont Care was published on 17 June 2026.
- Who runs Rosemont Care Limited t/a Rosemont Care?
- Rosemont Care Limited t/a Rosemont Care is run by Rosemont Care Limited.
- What is Rosemont Care Limited t/a Rosemont Care's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.