Affinia Healthcare Limited
Home care, Havering
Good
Rated on
Rating from the Care Quality Commission.
Affinia Healthcare Limited: inspection record
Rated Good in March 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Requires improvement in 2016, then Good in 2016 and March 2022.
The latest rating was published about 5 years ago.
How it compares locally
- One of 59 Good home care services in Havering, out of 66 with a rating.
About the service
From the Care Quality Commission's inspection report published 29 March 2022. Quoted under the Open Government Licence.
Affinia Healthcare is a domiciliary care agency that provides personal care to people living in a supported living setting in the London Borough of Havering. At the time of our inspection, there were two people living at the supported living site that received personal care. The supported living site was made up of 18 self- contained flats. CQC does not regulate premises used for supported living; this inspection looked at people's personal care and support.
What inspectors found
The supported living service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. This enabled people who used the service to live as full a life as possible and achieve the best possible outcomes.
People received care from staff who were kind and compassionate. Staff treated people with dignity and respected their privacy. Staff had developed positive relationships with the people they supported. They understood people's needs, preferences, and what was important to them. People were encouraged to be independent and to carry out tasks without support.
Read the full summary
Staff understood how to protect and safeguard people from the risk of abuse. Risk assessments were in place to ensure people received safe care. Relevant pre-employment checks were carried out to ensure staff were suitable to care for people safely.
Staff had completed essential training to perform their roles effectively and felt supported in their roles. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People had access to health services and were supported with meals when required.
Where people required support with their personal care, health, dietary needs and with their medicines, this was carried out safely. Staff were provided with personal protective equipment (PPE) to protect people from the risks of cross infection.
Systems to monitor the quality and safety of the service were in place. Staff reported having a positive relationship with the provider and felt communication was effective. Quality monitoring systems allowed for the effective monitoring of the service by the provider.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 11 Magnolia Court,, 31-33 Mawney Road, Romford, RM7 7HL |
|---|---|
| Neighbourhood | Romford, Havering |
| Phone | 01708 928158 |
| Registered manager | Chinonso Kalu |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 29 March 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Affinia Healthcare Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 08044246 (opens Companies House) |
Nearest alternatives
- – Blak Diamond Main Office Home care, less than 0.1 miles awayNot yet rated
- G Everycare Romford Home care, 0.2 miles awayGood
- G Chosen Services UK Limited Home care, 0.2 miles awayGood
- – Estice Limited Home care, 0.3 miles awayNot yet rated
- G Altimate Care Services UK Ltd Home care, 0.3 miles awayGood
Getting help from London Borough of Havering
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Havering
- Ask for a care needs assessment
- Phone: 01708 432000, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01708 433999
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Havering
Checked on the council's website, November 2026.
Common questions
- Does Affinia Healthcare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Affinia Healthcare Limited.
- When was Affinia Healthcare Limited last inspected?
- The Care Quality Commission's latest rating for Affinia Healthcare Limited was published on 29 March 2022.
- Who runs Affinia Healthcare Limited?
- Affinia Healthcare Limited is run by Affinia Healthcare Limited.
- What is Affinia Healthcare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 March 2022.