LANH
- Home care
- Registered since 2017
- Dartford Marshes, Kent, South East
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
8 months
since the latest rating was published.
83%
of rated home care services in Kent are Good or Outstanding (87% across the South East, 88% across England).
LANH: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Bethal Manna Care Ltd (Good, less than 0.1 miles away) and Chameleon Care (Dartford) (Good, less than 0.1 miles away).
Nearest home care services:
- – Banner House Support Services Not yet rated, less than 0.1 miles away
- G Bethal Manna Care Ltd Good, less than 0.1 miles away
- G Chameleon Care (Dartford) Good, less than 0.1 miles away
- RI Figtree Care Services Ltd Requires improvement, less than 0.1 miles away
- G Retons Care and Training Services Ltd Good, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 26 February 2026 (assessment visit 3 December 2025). Quoted under the Open Government Licence.
We completed an inspection between 8 December 2025 and 5 January 2026. LANHis a domiciliary care service providing the regulated activity of personal care to people in their own homes. Not all people received personal care at the time of the inspection. We have assessed the service against ‘Right support, right care, right culture’ (RSRCRC) guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.The manager and the provider understood their role and responsibilities in relation to RSRCRC.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
At this inspection there was not a registered manager in place, however the manager had submitted their application to become the registered manager of the service.
We found 2 breaches of legal regulations in relation to safe care and treatment and good governance.
People’s health risks were not always well managed, and guidance was not in place for all health needs identified. Action was taken in relation to incidents and accidents; however these incidents were not always reported to the relevant professionals. People’s needs were not always robustly assessed and care plans updated. Where restrictions were in place the provider had not implemented these in line with the principles of the Mental Capacity Act 2005, however staff understood their responsibilities around consent. Governance processes in place were not effective to identify the shortfalls we found during the inspection.
However, the provider had ensured that staff completed training relevant to their role and ensured they felt supported. Medicines were well managed and infection prevention control measures and guidance were in place.
People were supported to have choice in their day-to-day care and supported by staff with their independence. However, complex decisions regarding people’s care were not always clearly documented.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people were safe and protected from avoidable harm.
The service was in breach of legal regulation in relation to safe care and treatment.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to good governance.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Yeukai Gwazai
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 5 June 2019. Latest assessment published 26 February 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lanh Professionals LLP
- Ownership type
- Organisation
- Companies House number
- OC412168 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does LANH provide nursing care?
- The Care Quality Commission's register does not list nursing care for LANH.
- When was LANH last inspected?
- The Care Quality Commission's latest rating for LANH was published on 26 February 2026.
- Who runs LANH?
- LANH is run by Lanh Professionals LLP.
- What is LANH's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0333 358 3664
- Address
- The Base, Dartford Business Centre, Victoria Road, Dartford, DA1 5FS Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Bethal Manna Care Ltd (Good, less than 0.1 miles away) and Chameleon Care (Dartford) (Good, less than 0.1 miles away).
Nearest home care services:
- – Banner House Support Services Not yet rated, less than 0.1 miles away
- G Bethal Manna Care Ltd Good, less than 0.1 miles away
- G Chameleon Care (Dartford) Good, less than 0.1 miles away
- RI Figtree Care Services Ltd Requires improvement, less than 0.1 miles away
- G Retons Care and Training Services Ltd Good, less than 0.1 miles away