Regent Home Care (West Herts) Limited
- Home care
- Dementia care
- Registered since 2017
- Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
3 years
since the latest rating was published.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Regent Home Care (West Herts) Limited: inspection record
Rated Good in December 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Caremark Three Rivers Good, 0.1 miles away
- – Ama Homecare Ltd Not yet rated, 0.3 miles away
- G Novus Care Limited - Watford Good, 1.4 miles away
- G Bluebird Care (Chiltern & Dacorum) Good, 1.5 miles away
- G Bluebird Care (Watford & Three Rivers) Good, 1.5 miles away
About the service
From the Care Quality Commission's inspection report published 22 December 2023. Quoted under the Open Government Licence.
Regent Home Care (West Herts) Limited is a domiciliary care service. The service provides support to older people in their own homes, some of whom may be living with dementia. At the time of our inspection there were 48 people using the service.
What inspectors found
People being supported by the service were safe. Risks to people's safety and well being were assessed and well manged. People received their medicines regularly at the prescribed times. Staff received training relevant to their roles which ensured they had the skills and knowledge and experience to meet people's individual needs.
Read the rest of CQC's summary
Accidents and or incidents were recorded and reviewed to help identify any trends, and any learning from events was shared with staff to help reduce the risk of them happening again.
The service had effective infection, prevention, and control measures to help keep people safe. This included following current government guidance. Personal protective equipment [PPE] was provided to staff as required.
The service was well led overall. However, there had been some challenges. The registered manager had taken remedial action to address these. The deputy manager had applied to become the registered manager and was supporting the current registered manger.
The service was aware of the MCA and worked in accordance with the stature. Nobody was subject to any restrictions.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 22 December 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 06709772 (opens Companies House)
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Regent Home Care (West Herts) Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Regent Home Care (West Herts) Limited.
- When was Regent Home Care (West Herts) Limited last inspected?
- The Care Quality Commission's latest rating for Regent Home Care (West Herts) Limited was published on 22 December 2023.
- Who runs Regent Home Care (West Herts) Limited?
- Regent Home Care (West Herts) Limited is run by Regent Home Care (West Herts) Limited.
- What is Regent Home Care (West Herts) Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 December 2023.
Contact
- Phone
- 01923 350369
- Address
- 27 Church Street, Rickmansworth, WD3 1DE Map (opens Google Maps)
Compare nearby
- G Caremark Three Rivers Good, 0.1 miles away
- – Ama Homecare Ltd Not yet rated, 0.3 miles away
- G Novus Care Limited - Watford Good, 1.4 miles away
- G Bluebird Care (Chiltern & Dacorum) Good, 1.5 miles away
- G Bluebird Care (Watford & Three Rivers) Good, 1.5 miles away