Nurseplus UK - Bournemouth
- Home care
- Dementia care
- Registered since 2012
- Bournemouth, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
75 of 82
rated home care services in Bournemouth, Christchurch and Poole are rated Good, like this one.
Nurseplus UK - Bournemouth: inspection record
Rated Good in July 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Aspect Domiciliary Care Limited Good, less than 0.1 miles away
- G Myrtle Healthcare Limited - Main Office Good, 0.2 miles away
- – CMS Clinical Ltd Not yet rated, 0.2 miles away
- G Kensa Health Home Care - Bournemouth Good, 0.3 miles away
- – CarePlus Healthcare Services Ltd Not yet rated, 0.3 miles away
See all home care services in Bournemouth, Christchurch and Poole
About the service
From the Care Quality Commission's inspection report published 27 July 2022. Quoted under the Open Government Licence.
Nurseplus UK is a domiciliary care agency provide care to people in their own home. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection, eight people were using the service.
What inspectors found
Improvements had been made at the service since our last inspection. Medicines were managed safely; an electronic system had been introduced which alerted the manager when medicines were not administered for any reason so this could be reviewed and acted upon immediately. Call times were arranged so medicines could be administered as prescribed.
Read the rest of CQC's summary
We made a recommendation at our last inspection about staff travel to visits and staying the agreed times. We found this had improved and there were sufficient numbers of suitable staff to support people to stay safe and meet their needs. One relative said, "We have had the same staff continuity and it's consistently good."
Relatives told us people felt safe and knew staff well. One relative said, "[staff member] completely put [person] at ease, I can rest when they are here knowing [person] is well looked after."
Staff knew how to safeguard people from abuse. People were protected by the prevention and control of infection. Lessons were learned when things went wrong.
People spoke positively about the management of the service. The management was open and honest throughout the inspection and had a clear understanding of the duty of candour.
Quality performance was managed. People, relatives and staff were engaged in the management of the service and feedback was continuously sought to learn and improve care. The service worked in partnership with other agencies.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Community health care services - Nurses Agency only, Community healthcare service, Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 27 July 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Nurse Plus and Carer Plus (UK) LimitedBrand: Nurse Plus & Carer Plus (UK) Limited
- Ownership type
- Organisation
- Companies House number
- 05512996 (opens Companies House)
Nurse Plus and Carer Plus (UK) Limited runs 20 services in England, 7 of them in the South West. 12 are rated Good or Outstanding and 8 have no rating yet.
Other services run by Nurse Plus and Carer Plus (UK) Limited
- O Nurse Plus UK - Truro Outstanding. Home care, Cornwall
- G Nurse Plus UK - Colchester Good. Home care, Essex, East of England
- G Nurse Plus UK - Dover Good. Home care, Kent, South East
- G Nurse Plus UK - Exeter Good. Home care, Devon
See all 20 services run by Nurse Plus and Carer Plus (UK) Limited
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Nurseplus UK - Bournemouth provide nursing care?
- The Care Quality Commission's register does not list nursing care for Nurseplus UK - Bournemouth.
- When was Nurseplus UK - Bournemouth last inspected?
- The Care Quality Commission's latest rating for Nurseplus UK - Bournemouth was published on 27 July 2022.
- Who runs Nurseplus UK - Bournemouth?
- Nurseplus UK - Bournemouth is run by Nurse Plus and Carer Plus (UK) Limited. It runs 20 services in England, 7 of them in the South West.
- What is Nurseplus UK - Bournemouth's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 July 2022.
Contact
- Phone
- 01202 294402
- Address
- Suite 1&2 Lower Ground Floor, Pine Court Business Centre, 36 Gervis Road, Bournemouth, BH1 3DH Map (opens Google Maps)
Compare nearby
- G Aspect Domiciliary Care Limited Good, less than 0.1 miles away
- G Myrtle Healthcare Limited - Main Office Good, 0.2 miles away
- – CMS Clinical Ltd Not yet rated, 0.2 miles away
- G Kensa Health Home Care - Bournemouth Good, 0.3 miles away
- – CarePlus Healthcare Services Ltd Not yet rated, 0.3 miles away
See all home care services in Bournemouth, Christchurch and Poole