Aspire Supported Living
- Home care
- Registered since 2017
- Central Newcastle upon Tyne, Newcastle upon Tyne, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 37
rated home care services in Newcastle upon Tyne are rated Good, like this one.
Aspire Supported Living: inspection record
Rated Good in November 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Newcastle Learning Disabilities Service. Good, 0.1 miles away
- – Alpha Supported Living Ltd Not yet rated, 0.2 miles away
- G Ben Russell Carers Ltd Good, 0.2 miles away
- O Longworth CMS Ltd Outstanding, 0.2 miles away
- G Be Caring Newcastle Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 20 November 2019. Quoted under the Open Government Licence.
Aspire Supported Living Service provides personal care and support to 25 people with learning disabilities, autism or associated related conditions and/or mental health needs. Seven people received support with personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
Read the rest of CQC's summary
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
What inspectors found
Medicines were generally managed safely, although we did find some recording issues.
Read the rest of CQC's summary
New governance procedures were still being fully imbedded, including updated information technology procedures. The service had a clear vision and had open communication with people, relatives and staff. People and relatives were contacted by the management team to discuss the quality of their care. Staff were involved in meetings and decisions about the running of the service.
People were treated with respect and kindness and their privacy and dignity was upheld. People were involved in the planning and review of their care. Care and support plans were being reviewed to ensure they were reflective of people's needs.
People's individual needs and wishes were known to staff. There were arrangements in place for people and their representatives to raise concerns about the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain skills and become more independent. However,
outcomes were not always recorded fully or reflective of support or opportunities provided.
During the inspection we completed a questionnaire with the registered manager regarding the CQC's current thematic review of restraint, seclusion and segregation. No areas of concern were identified.
Questions to ask the service
- Well-led was rated Requires improvement on 20 November 2019. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 20 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Aspire Healthcare LimitedBrand: Aspire Care Group
- Ownership type
- Organisation
- Companies House number
- 06275755 (opens Companies House)
Aspire Healthcare Limited runs 8 services, all in the North East. 8 are rated Good or Outstanding.
Other services run by Aspire Healthcare Limited
- G Alexandra Villa Good. Care home, Gateshead
- G Grasmere Lodge Good. Care home, Gateshead
- G Milldene Nursing Home Good. Care home with nursing, Newcastle upon Tyne
- G Milton Lodge Good. Care home, North Tyneside
Getting help from Newcastle City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Newcastle City Council
- Ask for a care needs assessment
- Phone: 0191 278 7878 (ask for Adult Social CarePoint), Monday to Friday, 8am to 5pm
- Support for carers
- Paying for care: Newcastle City Council
Checked on the council's website, November 2026.
Common questions
- Does Aspire Supported Living provide nursing care?
- The Care Quality Commission's register does not list nursing care for Aspire Supported Living.
- When was Aspire Supported Living last inspected?
- The Care Quality Commission's latest rating for Aspire Supported Living was published on 20 November 2019.
- Who runs Aspire Supported Living?
- Aspire Supported Living is run by Aspire Healthcare Limited. It runs 8 services, all in the North East.
- What is Aspire Supported Living's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 November 2019.
Contact
- Phone
- 0191 279 0989
- Address
- Waterloo House, Thornton Street, Newcastle Upon Tyne, NE1 4AP Map (opens Google Maps)
Compare nearby
- G Newcastle Learning Disabilities Service. Good, 0.1 miles away
- – Alpha Supported Living Ltd Not yet rated, 0.2 miles away
- G Ben Russell Carers Ltd Good, 0.2 miles away
- O Longworth CMS Ltd Outstanding, 0.2 miles away
- G Be Caring Newcastle Good, 0.6 miles away