Aroma Care - Cotswold
- Home care
- Dementia care
- Registered since 2017
- Gloucestershire, South West
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
15 months
since the latest rating was published.
87%
of rated home care services in Gloucestershire are Good or Outstanding (91% across the South West, 88% across England).
Aroma Care - Cotswold: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: YourLife (Stow on the Wold) (Good, 3.7 miles away) and Newlands Nursing Care Centre (Good, 3.7 miles away).
Nearest home care services:
- G YourLife (Stow on the Wold) Good, 3.7 miles away
- G Newlands Nursing Care Centre Good, 3.7 miles away
- G Cotswold Carers Ltd Good, 4 miles away
- G Warwickshire Living Ltd Good, 5.5 miles away
- G Cotswold Community Care Good, 6.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 7 July 2025 (assessment visit 9 April 2025). Quoted under the Open Government Licence.
This assessment took place between 16 April and 17 April 2025.
Aroma Care-Cotswold is a homecare service providing the regulated activity of personal care to people living in their own homes. Not everyone who used the service received the regulated activity of personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. At the time of our inspection there were 52 people using the service, of which 48 people were receiving the regulated activity of personal care.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service demonstrated strong person-centred leadership with a focus on delivering high quality care for people using the service, employee wellbeing and high-performance standards. The management team worked together with their staff team to embed good practice across the service.
People received safe care and support from staff who knew them well. Medicines were managed safely. Staff received appropriate training and support relevant to their roles. Risks to people had been assessed and guidance was available for staff to mitigate the risk of harm.
The service was no longer in breach of regulations 17 and 18 of the regulated activity.
At the time of the inspection, there was no Registered Manager in place, however an application had been sent to CQC before the inspection for the Nominated Individual to also be registered as the Registered Manager. The on-site inspection was carried out with the Service Quality Manager of the branch, who for the purposes of this report will be referred to as the manager.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good.
Good: This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
Good: This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
Good: This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question Good. At this assessment the rating has remained Good.
Good: This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question Requires Improvement. At this assessment the rating has changed to Good.
Good: This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Alison Bullous
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 30 June 2023. Latest assessment published 7 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Aroma Care People Ltd
- Ownership type
- Organisation
- Companies House number
- 9779939 (opens Companies House)
Aroma Care People Ltd runs 5 services in England, 1 of them in the South West. 1 is rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 3 have no rating yet.
Other services run by Aroma Care People Ltd
- G Aroma Care Northampton Good. Home care, North Northamptonshire, East Midlands
- RI Aroma Care Coventry Requires improvement. Home care, Warwickshire, West Midlands
- – Aroma Care Hampshire Not yet rated. Home care, Hampshire, South East
- – Aroma Care Nottingham Not yet rated. Home care, Nottingham, East Midlands
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Aroma Care - Cotswold provide nursing care?
- The Care Quality Commission's register does not list nursing care for Aroma Care - Cotswold.
- When was Aroma Care - Cotswold last inspected?
- The Care Quality Commission's latest rating for Aroma Care - Cotswold was published on 7 July 2025.
- Who runs Aroma Care - Cotswold?
- Aroma Care - Cotswold is run by Aroma Care People Ltd. It runs 5 services in England, 1 of them in the South West.
- What is Aroma Care - Cotswold's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01452 643031
- Address
- Room 44 Council Offices, High Street, Moreton In Marsh, GL56 0LW Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: YourLife (Stow on the Wold) (Good, 3.7 miles away) and Newlands Nursing Care Centre (Good, 3.7 miles away).
Nearest home care services:
- G YourLife (Stow on the Wold) Good, 3.7 miles away
- G Newlands Nursing Care Centre Good, 3.7 miles away
- G Cotswold Carers Ltd Good, 4 miles away
- G Warwickshire Living Ltd Good, 5.5 miles away
- G Cotswold Community Care Good, 6.2 miles away