Versita Care Ltd

We carried out this responsive inspection of 10 quality statements from the key questions of effective, responsive and well-led. In order to check if the provider had met the requirements of the warning notice served following our inspection in January 2025 in relation to a breach of regulation 17 good governance. We also checked to see if the provider had met their action plan for the breach of regulation 11 need for consent. We found at this assessment the required improvements had been made, and the service was no longer in breach of regulations.

We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

People’s care needs were assessed, and their care was planned to meet their individual needs. People’s care was reviewed regularly, to ensure it remained relevant. People's consent for their care was sought and where they lacked the capacity to consent to specific decisions, legal requirements were met. Staff worked with professionals and relevant others to identify what was in people’s best interests. People were provided with relevant information about their care needs in formats which were suitable for their needs.

People received continuity of care from regular staff who had undertaken relevant training to be able to support people effectively. The provider and staff were alert to the impact of people’s previous experiences upon them and worked to provide them with equity of access and outcomes.

There were clear aims and objectives for the service which staff understood. The registered manager led the service well and processes were in place to enable people and staff to raise issues. The provider had reviewed and improved their systems for identifying, capturing and managing organisational risks and issues for people. They had processes in place to monitor the quality of the service they provided and to enable them to identify areas for improvement.