Divine Care and Support Services
Home care, Southwark
Not enough evidence to rate
Inspected, but the CQC did not have enough evidence to give a rating.
Divine Care and Support Services: inspection record
The squares stay empty until the Care Quality Commission publishes a rating.
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Ratings published by the Care Quality Commission.
No ratings have been published for this service yet.
About the service
From the Care Quality Commission's inspection report published 16 December 2022. Quoted under the Open Government Licence.
Divine Care and support services is a domiciliary care agency. It provides personal care to people living in their own homes. At the time of the inspection there was one person using the service. We were able to carry out an inspection, but we could not rate the quality of the service as we had insufficient evidence as the provider was only carrying out a regulated activity for two months.
What inspectors found
As the service was only operating for a short time this meant there was limited recorded information to assess the care provided to the person. When the care package started there was issues with missed calls, but this had been resolved by the registered manager.
At the time of the inspection the person was not supporting anyone with medicines. The provider had systems in place for assessing risks to people. Staff understood how to safeguard people from the risk of abuse.
Read the full summary
The provider had quality assurance systems in place to monitor the quality and safety of the care provided however these had not been completed yet. The person was assessed prior to the care package starting. Staff were recruited safely. Recruitment procedures were robust.
Staff had access to appropriate personal protective equipment (PPE) to help prevent the spread of infection. People's nutritional and hydration needs had been met. Staff understood how to support the person to remain independent.
Care plans detailed what was important to the person. The person's communication needs were recorded. The provider had systems for handling complaints and responding to incidents and accidents which they said they would follow when complaints are made, or incidents occur.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit 344, Camberwell Business Centre, 99-103 Lomond Grove, London, SE5 7HN |
|---|---|
| Neighbourhood | Camberwell, Southwark |
| Phone | 020 7701 4580 |
| Registered manager | Adenike Lawson |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 16 December 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Divine Care and Support Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10348785 (opens Companies House) |
Nearest alternatives
- – Ability Focus Limited Home care, less than 0.1 miles awayNot yet rated
- RI Gilbert Global Care Services Ltd (London) Home care, less than 0.1 miles awayRequires improvement
- – Newness Care Ltd Home care, less than 0.1 miles awayNot yet rated
- G Thames Homecare Service Ltd - Southwark Home care, less than 0.1 miles awayGood
- – London Home care, 0.2 miles awayNot yet rated
Getting help from London Borough of Southwark
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Southwark
- Ask for a care needs assessment
- Phone: 020 7525 3324 (older people and physical disabilities), Monday to Friday, 9am to 5pm. Mental health: 0800 368 8433. Learning disabilities and young adults 18 to 25: 020 3457 7580
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Southwark
Checked on the council's website, November 2026.
Common questions
- Does Divine Care and Support Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Divine Care and Support Services.
- When was Divine Care and Support Services last inspected?
- The Care Quality Commission's latest rating for Divine Care and Support Services was published on 16 December 2022.
- Who runs Divine Care and Support Services?
- Divine Care and Support Services is run by Divine Care and Support Services Limited.
- What is Divine Care and Support Services's CQC rating?
- Inspected, but the CQC did not have enough evidence to give a rating.